Airport Customer Service Leader

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Airport Customer Service Leader”, “description”: “Swissport is seeking a Head of Customer Services at Birmingham Airport. In this pivotal leadership role, you'll drive exceptional service standards while managing a high-performing team. Your responsibilities include ensuring compliance with safety regulations, monitoring KPIs, and delivering on performance targets. We require 3–5 years of customer service management experience and a passion for developing teams in a fast-paced environment. Join a people-focused culture that values teamwork, diversity, and development opportunities.#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Swissport”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436801044__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=29591” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Tyseley” } } }
Company: Swissport
Apply for the Airport Customer Service Leader
Location: Tyseley
Job Description:

Swissport is seeking a Head of Customer Services at Birmingham Airport. In this pivotal leadership role, you’ll drive exceptional service standards while managing a high-performing team. Your responsibilities include ensuring compliance with safety regulations, monitoring KPIs, and delivering on performance targets. We require 3–5 years of customer service management experience and a passion for developing teams in a fast-paced environment. Join a people-focused culture that values teamwork, diversity, and development opportunities.#J-18808-Ljbffr…

Posted: May 20th, 2026