Technical Project Manager

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.Department OverviewOn any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions’ innovations, products and services play essential roles in people’s lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.Our Deployment team works on the Pronto Digital Policing app.Pronto is the most popular mobile policing application in the UK, trusted by over half of the UK’s 45 police forces - and used by around 75,000 police officers on a daily basis. Pronto has been designed with and for front line operational users. As a result, it is an intuitive solution, with positive adoption, excellent user compliance and consistently positive feedback.Based in the West End of Glasgow, we currently have around 100 employees. Our team started as Kelvin Connect in 2002, a spin-out company from the University of Glasgow. Now, as part of Motorola Solutions, we continue to expand with future opportunities in the UK and beyond.You’ll work as part of an agile squad, taking part in sprint planning sessions, daily scrums and sprint reviews and retrospectives. You’ll have the opportunity to join us at social events like go-karting, clay pigeon shooting or come along for a drink with us after work on a Friday.Job DescriptionThe Technical Project Manager will work within a squad of other Technical Project Managers, software engineers and quality assurance engineers. As part of this squad they will oversee and share tasks for a number of projects with the other Technical Project Managers.A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the product and technical side of product development. They breathe life into a product by enacting the vision and direction defined in the product roadmap.Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Project Manager is responsible include:Producing a project plan and agreeing this with the customerManaging the development and testing of the solution in alignment with the agreed project planDeployment and customer sign-off of the solutionThis is a hybrid role, where time will be split between our Glasgow office and your home.Key Responsibilities and Accountabilities:Accountable for the development and delivery of the project delivery plan to a strategic customer or number of customersAccountable for the development of the business process benefits being achieved by a customerResponsible for the management of the application development in accordance with the customer requirements.Responsible for implementation of UAT/SAT in accordance with the test plan.Responsible for management of the training and deployment plan.Responsible for the management of the support plan.Responsible for the in-life technical customer relationship plan.Develop and maintain the project plan in accordance with customer requirementsDevelop and maintain the documentation relating to the business process re-engineeringManage the development of an application in accordance with the customers requirementsCoordinate the planning of the design and installation of the appropriate technical architecture for a solutionManage the customer testing phases of a project deployment, including SAT and UATManage the support of the solution once in-lifeManage the issues raised by a customer in relation to a deployed solutionDevelop and maintain the documentation relating to business benefits realisationManage any third party supplier involvement in project deliveryDevelop and maintain all project related documentationIdentify any new opportunities relating to potential sales opportunitiesBasic RequirementsPerson Profile / Core Competencies:A high level of communication skills - written and verbalA high level of technical understanding - with the ability to communicate complex technical information to both technical and non-technical audiencesDiplomacy skills for establishing and managing relationships with customer stakeholdersWell organised and disciplined in approach to work and time managementMust be able to satisfy the requirements for Non-Police Personnel Vetting (NPPV) Level 3Technical Expertise / Qualifications:A formal qualification (Degree) in Computing Science or equivalent experienceKnowledge of Agile Project management principles - with certification or working towards certificationExperience of managing the delivery of large and complex software solutions to major customersProven experience in managing customer requirementsProven leadership and motivation of virtual teamsDemonstrable management experience in a delivery-driven environmentTechnical experience sufficient to manage and convey issues relating to complex software issuesDemonstrable experience of project management in a technical environment with a successful track record in product deliveryIn return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:Competitive salary and bonus schemesTwo weeks additional pay per year (holiday bonus)25 days holiday entitlement + bank holidaysAttractive defined contribution pension schemePrivate medical insuranceEmployee stock purchase planFlexible working optionsLife assuranceEnhanced maternity and paternity payCareer development support and wide ranging learning opportunitiesEmployee health and wellbeing support EAP, wellbeing guidance etcCarbon neutral initiatives/goalsCorporate social responsibility initiatives including support for volunteering daysWell known companies discount scheme#LI-DJ1Travel RequirementsUnder 10%Relocation ProvidedNonePosition TypeNew GradReferral Payment PlanYesCompanyMotorola Solutions UK LimitedEEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. #J-18808-Ljbffr