DEPARTMENT MANAGER - HARLOW

Job Overview

This is a permanent position offering 39 hours per week, based at H&M Harlow.

Our leaders have the ambition to grow our people and business. As a Department Manager you are responsible for overseeing a department to support the sales and profit of the store, and along with your team deliver a customer‑first experience.

Key Responsibilities

• Lead with a vision to secure the best experience for all our colleagues and customers.
• Evaluate your team’s performance, provide regular feedback, and support succession through development and training.
• Analyse and follow up on sales and profit KPI’s for your department.
• Ensure health, safety, legal and security are in accordance with H&M standards and local laws to secure employees and customers.

Qualifications

• Management experience in a customer‑facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer‑first mindset.

Additional Information

Availability: 7 days fully flexible, weekends included.

Benefits

We offer attractive benefits and extensive development opportunities. Employees receive a staff discount card usable on all H&M Group brands in stores and online, and are included in the H&M Incentive Program – HIP. Additional perks differ by market.

Inclusion & Diversity

H&M Group is committed to inclusive, diverse and equitable workplaces. We strive for a fair, equal recruitment process and ask you not to attach a cover letter to avoid bias.

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