I'm looking for a D365 Support Consultant to support and maintain Dynamics 365 Finance & Operations environments for a growing customer base. This role is focused on ensuring the stability, performance, and ongoing support of business critical ERP systems for both newly implemented and live environments.
You’ll work closely with functional consultants, developers, and client stakeholders to diagnose and resolve issues, support platform updates, and help ensure Dynamics 365 environments continue to operate effectively.
Responsibilities
- Diagnosing and resolving issues across Dynamics 365 F&O modules, integrations, workflows, and customisations.
- Supporting environment management, updates, and release planning.
- Working with vendor support where required to resolve complex platform issues.
- Validating and testing hotfixes, patches, and new features.
- Analysing complex issues and providing clear, actionable solutions.
- Managing multiple priorities calmly in a fast‑paced support environment.
- Collaboration & communication:
- Working closely with functional consultants, developers, and project teams to resolve cross‑functional issues.
- Communicating clearly with end users and business stakeholders.
- Identifying relevant functional or system changes and sharing these with the wider team.
Qualifications
- Experience supporting ERP systems or other business critical applications.
- Strong analytical, troubleshooting, and problem solving skills.
- Confidence working directly with end users and technical teams.
- Clear communication skills with both technical and non‑technical stakeholders.
- A proactive mindset and commitment to continuous learning and improvement.
Desirable Experience
- Hands on experience with Dynamics 365 Finance & Operations.
- Exposure to Azure or portal technologies.
- A third level qualification in Computer Science or a related discipline.
Please contact Kamilla Ryan if you are interested.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
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