Your Impact
As a Change Management Lead you are the regional/functional expert responsible for the "last mile" of sales transformation. You will collaborate with the geo strategy & planning team to align on core strategies and then lead the localization and implementation of these initiatives. Your work ensures that global transformations are adapted to the unique cultural, operational, and market-specific needs of your Geo/Function, ultimately driving measurable business outcomes and accelerating time-to-value for our sellers. You will be responsible for:
Global-to-Local Strategy Alignment:
- Collaborate with the Global Change Management team to understand core transformation strategies, timelines, and global objectives.
- Translate global initiatives into actionable, localized change plans that align with the specific priorities and sales rhythms of your (Geo/Function).
- Ensure that global messaging is adapted to be relevant, impactful, and culturally resonant for your specific audience.
Localization & Execution:
- Conduct regional/functional impact assessments to identify specific adoption barriers, persona nuances, and resistance points unique to your area.
- Design and implement localized communication, training, and support strategies that drive adoption of new tools and AI-powered workflows.
- Orchestrate the deployment of change interventions, ensuring that local sales teams are effectively enabled and motivated to adopt new "ways of working."
Customer Partnership & Advocacy:
- Build and maintain strong, collaborative relationships with (Geo/Function) leadership to ensure agreement and alignment with sales objectives.
- Act as the primary point of contact for local leaders to voice concerns or challenges, facilitating open dialogue and addressing objections with empathy and clarity.
- Cultivate and manage a local network of "Change Champions" to drive grassroots advocacy and peer-to-peer support across your region or function.
Feedback Loop & Continuous Improvement:
- Monitor regional/functional adoption metrics and targets, providing the distributed team with critical insights on the effectiveness of transformation initiatives.
- Analyze local data and qualitative feedback to identify trends and performance gaps, helping to refine and optimize global strategies for future rollouts.
- Share guidelines and "lessons learned" from your (Geo/Function) with the broader global change management community.
Minimum Qualifications
- BA/BS (or equivalent) with 7+ years of proven experience in Change Management, Sales Operations, or Organizational Development.
- Demonstrated success in working within a global, matrixed organization to drive regional or functional adoption.
- Experience in driving the organizational change, adoption of AI-powered workflows, CRM platforms, or complex sales enablement technology.
- Deep expertise in change management methodologies such as Prosci ADKAR certification.
- Strong proficiency in program management tools and the ability to translate data into actionable local insights.
Preferred Qualifications
- Relevant professional certifications such as Prosci or CCMP are highly preferred.
- Direct experience working with sales leadership within the (Insert Geo/Function) market or business unit.
- Experience in driving the organizational change, adoption of AI-powered workflows, CRM platforms, or complex sales enablement technology.
- Exceptional influencing and communication skills, with the ability to bridge the gap between global mandates and local execution.
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