Client Success & Project Delivery Manager

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This position has now been filled.

The role

• Build excellent relationships with clients.
• Maintain relationships with existing customers.
• Manage projects to ensure they are delivered on time and to budget.
• Contact clients by phone/email to take briefs, approve artwork and see projects from concept through to completion.
• Gain a clear understanding of customers’ business and requirements.
• Work closely with production team to ensure jobs are being produced correctly and on time.

The candidate

• Previous experience of Account Management.
• Must have a hands‑on approach and be able to work across all departments with a strong customer‑focused attitude.
• Well organised and self‑motivated.
• Excellent attention to detail.
• Able to use own initiative.

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