Job Title: IT Assurance Manager
Location: Alderley Park
Working Style: Hybrid 50% home/office based
Contract Type: Permanent
Closing date: 22nd February
Overview
We have a fantastic opportunity for an IT Assurance Manager to join the COO Risk Governance & Controls team at Royal London. As part of the Strategy, Planning and Governance function, the COO Risk Governance & Controls team has been established to support the COO Senior Leadership Team in management of the COO risk profile. We work in a dynamic, fast paced environment to deliver specialist insight, consistency and quality across COO, upholding the highest standards of risk management, assurance and control.
This role will primarily focus on the Group Technology & Shared Services function to manage assurance activity to a high standard and support COO leadership in the design and operation of an effective IT risk and control environment in line with Group frameworks and external/regulatory requirements.
About the role
- Provides support and challenge to the Chief Technology & Shared Services Officer with relevant risk accountabilities, including attestations and Risk Appetite Statements.
- Provide support to ensure accurate, up to date risk registers across Technology.
- Manage external audits (IT financial, CASS, FRDCF): schedule meetings, collect evidence, escalated issues and communicate timelines.
- Coordinate the preparation for Group Internal Audit, ensuring the right contributors and accurate mapping of findings to risks/controls.
- Embed Group policies in the Technology & Shared Services business area by supporting the creation or uplifting of controls.
- Produce monthly risk reports and MI packs for Technology & Shared Services leadership risk meetings.
- Monitor and manage Risk Acceptance papers through relevant governance forums.
- Work with Technology leaders to improve controls and ensure they are fully evidenced.
- Oversee delivery of the annual Assurance plan.
- Promote strong, consistent risk and control practices across Technology functions.
- Support risk, control, event, finding and action owners in progressing their responsibilities.
- Provide monthly Assurance updates to the Technology leadership team.
- Work closely across the three lines of defence to ensure frameworks and requirements are understood.
- Day to day coaching to support the continuous development of the IT Assurance Analyst.
About you
Skills & Experience
- Strong understanding of how a Group Technology function operates, including the interaction with external suppliers.
- Experience identifying control gaps and recommending improvements.
- Strong knowledge of regulatory IT audits.
- Good understanding of the application of risk management frameworks in financial services institutions or similar.
- Familiarity with COBIT, ITIL, ISO or similar frameworks.
- Relevant qualification (e.g., CISA, CISM, ITIL).
- Knowledge of IT audit practices across applications and infrastructure.
Personal Attributes
- Proactive, self‑motivated and organised.
- Strong stakeholder engagement and influencing skills.
- Clear communicator with strong writing and presentation skills.
- Analytical, detail focused and commercially aware.
- Comfortable challenging senior stakeholders when needed.
- Adaptable and open to change.
- Aligns with company values and encourages a positive risk culture.
- Able to coach and guide the IT Assurance Analyst.
- Confident working independently and managing team workload.
About Royal London
We're the UK's largest mutual life, pensions and investment company, offering protection, long‑term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
Inclusion, diversity and belonging
We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
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