Site Reliability Engineer (SRE / Observability Technical Lead)

Requirements

• The ideal candidate will have deep expertise in Application Performance Monitoring (APM), Infrastructure as Code (IaC), automation, and distributed tracing using OpenTelemetry
• 5+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities
• Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace
• Hands‑on experience with OpenTelemetry (OTel) for distributed tracing and observability instrumentation
• Strong proficiency in Infrastructure as Code (IaC) using Terraform
• Solid understanding of cloud platforms including AWS, GCP, or Azure
• Experience with automation/configuration management tools like Ansible, Chef, or Puppet
• Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps
• Experience managing Kubernetes and containerized environments (Docker, Helm)
• Familiarity with log aggregation and analysis platforms like ELK Stack or Splunk
• Excellent leadership, communication, and collaboration skills

What the job involves

• We are seeking an experienced Site Reliability Engineer (SRE) / Observability Technical Lead to join our team and drive the strategy and execution of observability and reliability projects across our clients
• As a lead, you will guide the design, implementation, and continuous improvement of observability solutions, ensuring system reliability, performance, and scalability while fostering best practices in SRE and DevOps
• Lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements
• Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices
• Manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments
• Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency
• Develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies
• Collaborate with product management, sales, and pre‑sales teams to provide technical expertise and support during solution design and customer engagements
• Lead cross‑functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices
• Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships
• Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence

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