Sales Lead - Manchester

As an Oxfam Department Lead, you will be responsible for delivering exceptional retail standards and customer service in a large format store, supporting the Store and Duty Managers to drive the growth and development of your Store in line with our values and strategy. You will work alongside volunteers and support the Store and Duty Managers with the shop floor operation to maximise income generation and deliver a positive customer and donor experience which brings to life Oxfam’s brand

Key Skills and Competencies required

• Experience of working in a customer focused retail role.
• Experience of supporting colleagues and working collaboratively.
• Ability to take direction with a focus on consistent delivery of standards and processes.
• Effective time management and prioritisation.
• Role model for own wellbeing.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

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