Director of Customer Experience & Resident Impact

SettleParadigm in Wooburn Green is seeking a Customer Experience Director to lead a pivotal role in enhancing resident experience and service delivery. You will drive the customer experience strategy, ensuring the resident voice is integrated across services and policies. Ideal candidates will have extensive experience in senior leadership roles within social housing, with strong analytical and stakeholder management skills. The position includes flexible hybrid working and regular travel. Join a committed team focused on transforming community engagement and satisfaction. #J-18808-Ljbffr