Senior Service Delivery Lead: CSAT & Growth

SoftwareONE Deutschland GmbH is seeking a Service Delivery Manager (SDM) who excels in customer satisfaction, operational excellence, and business growth. You will own the end-to-end service experience, ensuring seamless service delivery. The ideal candidate has extensive client-facing and project management experience, strong communication skills, and knowledge of ITIL principles. This role offers an opportunity to lead diverse teams and continuously evolve client solutions in a supportive environment. #J-18808-Ljbffr