Senior Event Operations Manager
Location: London
Salary: £40,000 - £45,000 (DOE) + Overtime
Contract: Permanent, 45 hours per week
About the Role
We’re looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. This is a client-facing role where you’ll take the lead in delivering exceptional, high-end events—working closely with Sales, Events, and key clients to ensure every detail is executed flawlessly.
If you thrive in fast-paced environments, love leading teams, and have a passion for delivering premium experiences, this could be the perfect opportunity for you.
What You’ll Be Doing
- Leading the operational planning and delivery of a wide range of events
- Producing detailed event plans and communicating them effectively across teams
- Briefing and leading teams of all sizes on-site
- Overseeing service flow, including large-scale dinners (up to 500+ guests)
- Attending site visits and tastings with clients and sales teams
- Managing equipment orders and supplier relationships
- Ensuring all Health & Safety and RAMS documentation is accurate and compliant
- Building strong relationships with key venues and clients
- Supporting recruitment, training, and development of team members
- Contributing to projects that improve efficiency and profitability
What We’re Looking For
- Proven experience in event operations, at a senior level
- Strong leadership skills with the ability to manage teams
- Excellent organisational and communication skills
- Experience delivering high-volume, high-end events
- Confident client-facing presence
- Solid understanding of health & safety within events
- A proactive, solutions-focused mindset
Why Join Us?
- Work on exciting, large-scale and premium events
- Be part of a collaborative and ambitious team
- Opportunities for career development across the wider group (including international projects)
- Competitive salary with overtime opportunities
Benefits
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
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