Go Outdoors- 1322 Loughborough, Bishop Meadow Road, LOUGHBOROUGH, Leicestershire, United Kingdom
Join GO Outdoors as a Department Manager, where you will lead your department, support the Store Manager, drive sales and ensure an exceptional customer experience.
Role Overview
As a Department Manager at GO Outdoors, you are a key driver of your department’s success, motivating your team, driving performance, and ensuring strong results every shift.
Key Responsibilities
- Support the Store Manager with daily store operations to achieve sales targets and core KPIs.
- Lead and guide colleagues on the shop floor, allocating tasks and supporting service delivery while maintaining GO Outdoors standards.
- Take ownership of your department, ensuring it is commercially strong, well presented, and aligned to store priorities.
- Assist with coaching and development, offering real‑time feedback and reinforcing expectations set by the Store Manager.
- Maintain high presentation and operational standards, including availability, pricing accuracy, tidy displays and a safe environment.
- Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines, escalating issues appropriately.
Skills & Experience Required
- Previous retail management or supervisory experience, e.g. Department Manager, Assistant Store Manager or Supervisor.
- Strong leadership skills with the ability to guide, develop, and motivate staff.
- Comfortable interpreting KPI and sales data for commercial decision-making.
- Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions.
- Proven success driving sales performance and contributing to KPI achievement in a retail environment.
- Passion for retail and the outdoors, enthusiasm for representing the GO Outdoors brand.
- Professional, proactive leader with a solutions‑driven mindset.
- Hands‑on, committed to leading by example across all store areas.
- Resilient, adaptable and able to remain composed under pressure.
- Customer‑focused with a strong commitment to delivering a great in‑store experience.
What We Offer
- Incremental Holiday Allowance
- Staff discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted gym membership
- Personal development opportunities to learn and grow at work
- Access to Apprenticeships and accredited qualifications
Equal Opportunity Statement
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues—regardless of background, identity, or lived experience—can thrive and contribute meaningfully.
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