Director of Property Operations – Embassy Suites by Hilton – Birmingham (HOT0CK0C)
Work Location: Embassy Suites Birmingham, 2300 Woodcrest Place, Birmingham, 35209.
Do you bring the kind of leadership that keeps a full‑service hotel operating at peak performance while developing a team that takes pride in every detail?
This full‑service, all‑suite hotel features a classic atrium design and serves as a high‑performing asset within the market. This is an exceptional opportunity for a strategic engineering leader who can drive operational excellence, elevate the guest experience, and protect the long‑term value of the asset.
As Director of Property Operations, you will oversee all aspects of property operations, including engineering, maintenance, safety, and capital projects. You will play a critical role in leading a team that ensures the hotel operates at peak performance while maintaining brand standards and delivering a seamless guest experience.
Key Responsibilities
As Director of Property Operations you are responsible for directing and overseeing the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state, and local regulations.
- Conduct facility inspections.
- Assign, verify, and document completion of all routine maintenance and repairs in the property maintenance management system; direct, oversee, and maintain required documentation for energy management and conservation and preventive maintenance programs.
- Lead, manage, and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting, and complying with contractor bidding standards.
- Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state, and local standards, and meeting participation and facilitation.
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations, and delivering recognition and reward.
- Recruit, interview, and train team members.
Values & Attributes
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Teamwork – We’re team players in everything we do.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline.
Benefits Summary
- Medical insurance coverage for you and your family.
- Mental health resources including Employee Assistance Program.
- Best‑in‑class paid time off (PTO).
- Go Hilton travel program: 100 nights of discounted travel.
- Parental leave to support new parents.
- 401(k) plan and company match.
- Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount.
- Debt‑free education through partnership with Guild Education, including college degrees and professional certifications.
- Career growth and development.
- Recognition and rewards programs.
Schedule
Full‑time.
Brand
Embassy Suites by Hilton.
Job Category
Engineering, Maintenance and Facilities.
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