Senior People Operations Manager, EMEA
As Senior People Operations Manager, EMEA, you will play a pivotal leadership role in shaping and driving a high-performing People Operations function that delivers exceptional employee experience and supports business growth across the EMEA region. You will lead a team that serves as the primary point of contact for employee support, while ensuring operational excellence across the People & Culture (P&C) team, through programs and processes.
This role requires a strategic thinker with a hands‑on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional P&C leaders to ensure alignment and consistency across our HR operations and programs.
This role reports to the Head of People & Culture, EMEA and is based in our London office.
Responsibilities
- Build, lead and inspire a high‑performing People Operations team in EMEA, fostering a culture of excellence, accountability and trust.
- Attract, coach and develop team members, supporting professional growth and career advancement.
- Champion a high‑impact, service‑driven approach that prioritizes employee satisfaction and operational efficiency.
- Deliver measurable business value through enhanced efficiency, automation and process improvement.
- Monitor and evaluate KPIs to track, manage and improve existing metrics and identify future measurement opportunities to help drive the ability to make informed business decisions.
- Partner with the global Director of Operations (based in the US) to coordinate the global operations roadmap and priority planning in conjunction with key partners such as P&C PMO, Finance and Central Tech (Workday, ServiceNow).
- Partner with People & Culture leaders to establish best‑in‑class strategy and practices for delivering employee programs.
Qualifications
- Excellent people leadership skills with experience of managing HR/People Operations teams within a global organization.
- Proven track record of leading a high‑performing team and a strong ability to coach and mentor team members.
- Previous experience using AI enhancing tools.
- Ability to develop a vision, communicate it, and inspire supporters of Morningstar’s People & Culture philosophies.
- Proven experience in business process optimization, service delivery automation, and data analytics.
- Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service.
- High attention to detail, problem‑solving mindset, and a commitment to continuous improvement.
Morningstar’s hybrid work environment gives you the opportunity to collaborate in‑person each week as we’ve found that we’re at our best when we’re purposely together on a regular basis. In most of our locations, our hybrid work model is four days in‑office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Morningstar”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436841912__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=299” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Senior People Operations Manager, EMEA
As Senior People Operations Manager, EMEA, you will play a pivotal leadership role in shaping and driving a high-performing People Operations function that delivers exceptional employee experience and supports business growth across the EMEA region. You will lead a team that serves as the primary point of contact for employee support, while ensuring operational excellence across the People & Culture (P&C) team, through programs and processes.
This role requires a strategic thinker with a hands‑on approach, strong team leadership skills, and a passion for continuous improvement. You will collaborate closely with global and regional P&C leaders to ensure alignment and consistency across our HR operations and programs.
This role reports to the Head of People & Culture, EMEA and is based in our London office.
Responsibilities
- Build, lead and inspire a high‑performing People Operations team in EMEA, fostering a culture of excellence, accountability and trust.
- Attract, coach and develop team members, supporting professional growth and career advancement.
- Champion a high‑impact, service‑driven approach that prioritizes employee satisfaction and operational efficiency.
- Deliver measurable business value through enhanced efficiency, automation and process improvement.
- Monitor and evaluate KPIs to track, manage and improve existing metrics and identify future measurement opportunities to help drive the ability to make informed business decisions.
- Partner with the global Director of Operations (based in the US) to coordinate the global operations roadmap and priority planning in conjunction with key partners such as P&C PMO, Finance and Central Tech (Workday, ServiceNow).
- Partner with People & Culture leaders to establish best‑in‑class strategy and practices for delivering employee programs.
Qualifications
- Excellent people leadership skills with experience of managing HR/People Operations teams within a global organization.
- Proven track record of leading a high‑performing team and a strong ability to coach and mentor team members.
- Previous experience using AI enhancing tools.
- Ability to develop a vision, communicate it, and inspire supporters of Morningstar’s People & Culture philosophies.
- Proven experience in business process optimization, service delivery automation, and data analytics.
- Adept at using HR technology (Workday, ServiceNow) and data to inform decisions and improve service.
- High attention to detail, problem‑solving mindset, and a commitment to continuous improvement.
Morningstar’s hybrid work environment gives you the opportunity to collaborate in‑person each week as we’ve found that we’re at our best when we’re purposely together on a regular basis. In most of our locations, our hybrid work model is four days in‑office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.
#J-18808-Ljbffr…