Client Services Director

This range is provided by ThePlaceToBe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from ThePlaceToBe

Recruiting for the creative sector | Executive and Senior Hire SpecialistSupercharge your team | Supercharge your career

Hybrid - 3 days in the office

ThePlaceToBe are excited to be working with a fast-growing agency who partner with well-known fashion and retail brands to create impactful, experience-led campaigns. Due to expansion, they're looking for a Client Services Director to join the team.

This agency is known for bold creative thinking, strong client partnerships, and a collaborative, entrepreneurial culture. They’re entering a hugely exciting phase of growth, and this is a new senior role with genuine potential to become a partner in the business and help shape its future.

About the role…

As Client Services Director, you’ll play a key role in leading client relationships, driving growth, and building the agency’s client services offering alongside the Founder. This is a hands‑on leadership role, ideal for someone who thrives in a fast‑paced, creative environment and enjoys combining strategy with delivery.

What you’ll be doing day to day…

• Owning and leading senior client relationships across fashion and retail brands
• Working closely with the Founder to identify, target, and win new business opportunities
• Developing tailored pitches and leading client presentations
• Ensuring best‑in‑class delivery of brand activation campaigns that exceed client expectations
• Leading, mentoring, and inspiring the client services team to support agency growth

About you...

This Client Services Director role would suit a senior agency leader with experience in brand activation, experiential, or integrated campaigns, who enjoys building strong client partnerships and has an entrepreneurial mindset.

What we’re looking for…

• Senior‑level experience within a brand activation, experiential, or creative agency
• A strong background working with fashion and/or retail brands
• A proven track record of leading client relationships and driving agency growth
• Confidence leading pitches, presentations, and senior client conversations
• An ambitious, commercially minded leader keen to help shape the future of the business

Sound like you? Or interested in having a chat about your next career move? Get in touch

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