Company: Chantry Place
Location: Norwich
Posted: May 20th, 2026
Contact name: Lucy
Contact email: Norwich@mini-blu.com
Title: Assistant store manager
Position: Full time
Hours per week: 40 hours
Start date: Immediately
Experience: 2-5 years
We’re looking for a motivated and driven Assistant Store Manager to join our team in Norwich. In this role, you’ll work closely with the Store Manager to support the day-to-day running of the store, lead the team on the shop floor, and help create an outstanding experience for every customer who walks through the door.
A key part of the role is driving performance and achieving KPIs. You’ll help monitor sales targets, support the team in meeting key performance indicators, and identify opportunities to improve store performance. You’ll play an active role in motivating and coaching colleagues, ensuring the team stays focused on delivering results while maintaining a positive store culture.
Customer focus is at the heart of what we do. We’re looking for someone who is passionate about delivering exceptional customer service, building a welcoming environment, and ensuring every interaction reflects the values of the brand.
You’ll help maintain high visual standards, ensure products are well presented, and support customers with knowledgeable and friendly service.
You’ll also assist with store operations including stock management, merchandising, and team organisation, helping ensure the store runs smoothly while maintaining high retail standards.
The ideal candidate will have retail or supervisory experience, strong leadership and communication skills, and a hands‑on approach. If you thrive in a fast‑paced retail environment and enjoy supporting a team to achieve both customer and commercial goals, we’d love to hear from you.