Business Travel Consultant

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Are you an experienced Business Travel Consultant or work in Leisure Travel and looking to step into the corporate world? Do you have experience using a GDS system? We have the role for you!

We are working within an Independent 'Kent based' Travel Management company, who are looking for a Corporate Travel Consultant to join their close-knit team!

Key Responsibilities

• Respond to customer enquiries via phone, email, and live chat in a professional and timely manner.
• Make domestic and international flight booking using GDS.
• Book hotels, transfers and other ancillary items.
• Accurately input reservations into booking systems and manage all related documentation.
• Handle changes, cancellations, and special requests efficiently.
• Maintain up-to-date knowledge of travel regulations, airline policies.

Requirements

• 1-2 years of experience in a travel agency, tour operator, or related reservations.
• Proficiency in a GDS (e.g., Amadeus, Sabre, Travelport) or experience with booking platforms.
• Strong verbal and written communication skills.
• Customer-focused with excellent problem-solving abilities.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Certificate or diploma in Travel and Tourism (desirable).
• Personal passion for travel and knowledge of global destinations.

Package

• Competitive salary based on experience.
• Monday – Friday working hours.
• Flexibility to work from home.
• Increasing annual leave allowance relating to length of service.
• Access to company wellbeing programme.
• Company phone.
• Discount on hotel nights.

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