{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Director, Product Design Manager”, “description”: “
Director, Product Design/Platform Design Lead
This role is located in London.
Responsibilities
- As subject matter expert, actively fine‑tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team and occasionally cross‑functional partners.
- Determine methods and procedures on new assignments and may coordinate activities of others.
- Provide comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
- Review documentation of research findings presented to product and development teams.
- Define and review new and modified user personas.
- Participate and provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
- Lead the implementation of visual styles that support platform branding to increase user effectiveness.
- Consult on and interpret user feedback and insights to improve the user experience.
- Serve as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
- Provide UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
- Act as principal consultant and lead the creation and updating of user interface and visual design guidelines and standards.
- Advocate for user‑centered design and the value of standardized design systems across the firm and provide training for groups outside the UX team.
- Ensure that the developed/revised product achieves the user's specified goals by establishing user‑centered analysis, design, best practices, and standards.
- Lead a range of complex projects that dictate team success, with internal and cross‑functional outcomes that require in-depth analysis and evaluation of variable factors.
- Build strong relationships with people on the immediate team and across the company. Know key stakeholders and peers to understand the connection of their own work. Create formal networks with key decision makers and cross‑functional partners.
Qualifications
- Bachelor's degree in psychology, user experience, design, human‑computer interaction or a related discipline, or equivalent work experience required.
- Advanced degree preferred.
- Experience in the securities or financial services industry is a plus.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “BNY”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436858901__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=299” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Company: BNY
Location: London
Job Description:
Director, Product Design/Platform Design Lead
This role is located in London.
Responsibilities
- As subject matter expert, actively fine‑tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team and occasionally cross‑functional partners.
- Determine methods and procedures on new assignments and may coordinate activities of others.
- Provide comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
- Review documentation of research findings presented to product and development teams.
- Define and review new and modified user personas.
- Participate and provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
- Lead the implementation of visual styles that support platform branding to increase user effectiveness.
- Consult on and interpret user feedback and insights to improve the user experience.
- Serve as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
- Provide UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
- Act as principal consultant and lead the creation and updating of user interface and visual design guidelines and standards.
- Advocate for user‑centered design and the value of standardized design systems across the firm and provide training for groups outside the UX team.
- Ensure that the developed/revised product achieves the user’s specified goals by establishing user‑centered analysis, design, best practices, and standards.
- Lead a range of complex projects that dictate team success, with internal and cross‑functional outcomes that require in-depth analysis and evaluation of variable factors.
- Build strong relationships with people on the immediate team and across the company. Know key stakeholders and peers to understand the connection of their own work. Create formal networks with key decision makers and cross‑functional partners.
Qualifications
- Bachelor’s degree in psychology, user experience, design, human‑computer interaction or a related discipline, or equivalent work experience required.
- Advanced degree preferred.
- Experience in the securities or financial services industry is a plus.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#J-18808-Ljbffr…
Posted: May 20th, 2026