{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Account Director”, “description”: “
Account Director – London, Zone 1
Location: Zone 1 London
Working Pattern: Monday – Friday, 40 hours per week
Key Responsibilities
Client relationship management
- Act as the primary senior point of contact for clients, building and maintaining strong, long-term partnerships.
- Manage client expectations and communicate project progress, addressing any issues and keeping them informed of developments.
Operational and contract management
- Ensure contract delivery meets or exceeds agreed-upon service level agreements (SLAs) and key performance indicators (KPIs).
- Oversee all aspects of contract performance, including compliance with contractual terms and health and safety regulations.
- Develop and implement operational excellence and innovation within contracts.
- Produce regular performance reviews, reports, and strategic development plans.
Financial and commercial management
- Manage the financial performance of contracts, including budgeting, forecasting, and cost control.
- Maximise profitability by controlling costs and managing margins.
- Identify and drive revenue growth opportunities, such as upselling new services.
- Lead the company's role in contract retenders.
Team leadership
- Lead, motivate, and develop operational teams to ensure consistent service excellence.
- Foster a collaborative culture and ensure staff are trained and managed effectively.
- Ensure compliance with all regulatory, safety, and quality standards across all managed sites.
Benefits
- Personal Development and Training opportunities
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Seniority level
Director
Employment type
Full-time
Job function
Management
Industries
Food & Beverages and Caterers
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Gather + Gather”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436863000__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “” } } }Company: Gather + Gather
Location:
Job Description:
Account Director – London, Zone 1
Location: Zone 1 London
Working Pattern: Monday – Friday, 40 hours per week
Key Responsibilities
Client relationship management
- Act as the primary senior point of contact for clients, building and maintaining strong, long-term partnerships.
- Manage client expectations and communicate project progress, addressing any issues and keeping them informed of developments.
Operational and contract management
- Ensure contract delivery meets or exceeds agreed-upon service level agreements (SLAs) and key performance indicators (KPIs).
- Oversee all aspects of contract performance, including compliance with contractual terms and health and safety regulations.
- Develop and implement operational excellence and innovation within contracts.
- Produce regular performance reviews, reports, and strategic development plans.
Financial and commercial management
- Manage the financial performance of contracts, including budgeting, forecasting, and cost control.
- Maximise profitability by controlling costs and managing margins.
- Identify and drive revenue growth opportunities, such as upselling new services.
- Lead the company’s role in contract retenders.
Team leadership
- Lead, motivate, and develop operational teams to ensure consistent service excellence.
- Foster a collaborative culture and ensure staff are trained and managed effectively.
- Ensure compliance with all regulatory, safety, and quality standards across all managed sites.
Benefits
- Personal Development and Training opportunities
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Seniority level
Director
Employment type
Full-time
Job function
Management
Industries
Food & Beverages and Caterers
#J-18808-Ljbffr…
Posted: May 20th, 2026