Greetings! Adroit people is hiring.
Title : Infra Support Specialist
Location : Fawley, Hampshire
Employment Type : Contract
- Perform data center/server room/IT room facilities management operations for basic Hands and Feet administration
Duties that includes:
- Physical support (Racking and Stacking) of servers, network devices and other equipment’s during the support,
- changes, upgrades, commissioning and Decommissioning activities
- - Rack cabling, clean cable routing and cable management within racks
- - Support for Component upgrades, swaps, change-out, Lights-on verification, reboots
- Understand the installed infrastructure design at all locations including potential impact on business services in the
- case of infrastructure issues/outages
- Perform infrastructure related incident resolution, change management activities and service request or task
- completion via the ticketing system
- Maintain infrastructure facilities including hardware equipment, cabling/patching and IT rooms in a clean, secure and
- proper operating state to eliminate disruptions in service
- Coordinate with OEM vendors and manage replacement of faulty parts under warranty, maintenance, Return
- Merchandise Authorization (RMA)
- Periodically recommend stock levels for critical infrastructure spares to ensure infrastructure incidents can be resolved
- within the documented SLAs
- Manage Data Center logistics, assisting with shipping, provisioning and decommissioning processes
- Assist with asset and inventory management of hardware and data center supplies
- Act as the local site interface for vendors (Telecommunications providers, Equipment vendors and associated service
- partners/contractors, Backup media handling transport and storage service providers for tape backup and Local facility
- managements providers
- Complete infrastructure support related security and controls and compliance related tasks such as access reviews,
- risk assessments, controls verifications, facility inspections, maintenance of verification logs
- Participate and support SWAT team activities in response to Incident/problem resolution
- Participate in Change Review Board (CRB) meetings to support change activities
- Work with appropriate team in developing appropriate communications to end-users, on planned/unplanned
- outages.
- Perform required backup media handling support
Greetings! Adroit people is hiring.
Title : Infra Support Specialist
Location : Fawley, Hampshire
Employment Type : Contract
- Perform data center/server room/IT room facilities management operations for basic Hands and Feet administration
Duties that includes:
- Physical support (Racking and Stacking) of servers, network devices and other equipment’s during the support,
- changes, upgrades, commissioning and Decommissioning activities
- – Rack cabling, clean cable routing and cable management within racks
- – Support for Component upgrades, swaps, change-out, Lights-on verification, reboots
- Understand the installed infrastructure design at all locations including potential impact on business services in the
- case of infrastructure issues/outages
- Perform infrastructure related incident resolution, change management activities and service request or task
- completion via the ticketing system
- Maintain infrastructure facilities including hardware equipment, cabling/patching and IT rooms in a clean, secure and
- proper operating state to eliminate disruptions in service
- Coordinate with OEM vendors and manage replacement of faulty parts under warranty, maintenance, Return
- Merchandise Authorization (RMA)
- Periodically recommend stock levels for critical infrastructure spares to ensure infrastructure incidents can be resolved
- within the documented SLAs
- Manage Data Center logistics, assisting with shipping, provisioning and decommissioning processes
- Assist with asset and inventory management of hardware and data center supplies
- Act as the local site interface for vendors (Telecommunications providers, Equipment vendors and associated service
- partners/contractors, Backup media handling transport and storage service providers for tape backup and Local facility
- managements providers
- Complete infrastructure support related security and controls and compliance related tasks such as access reviews,
- risk assessments, controls verifications, facility inspections, maintenance of verification logs
- Participate and support SWAT team activities in response to Incident/problem resolution
- Participate in Change Review Board (CRB) meetings to support change activities
- Work with appropriate team in developing appropriate communications to end-users, on planned/unplanned
- outages.
- Perform required backup media handling support
…
