Operations Manager

Company: Orla Rose Associates
Apply for the Operations Manager
Location: London
Job Description:

General Manager | Luxury Serviced Offices | Central London

Temporary to Permanent | ASAP start

Ready to run a premium serviced office centre like it’s your own business?

We are hiring an ambitious General Manager to lead operations, client experience, and team culture within a fast‑growing luxury office brand in Central London. This is more than facilities management, it’s an opportunity to take ownership, drive performance, and build a long‑term career with a business that promotes from within.

The successful candidate will oversee the day‑to‑day running of a premium serviced office centre, ensuring exceptional 5‑star standards across operations, facilities, hospitality, and customer experience.

Key responsibilities include:

  • Managing daily centre operations, facilities, maintenance, security & contractors
  • Ensuring H&S compliance and maintaining exceptional presentation standards throughout the building
  • Acting as the main point of contact for tenants, clients, and operational escalations
  • Leading and developing a high‑performing front of house team
  • Supporting viewings alongside sales and helping drive occupancy & client retention
  • Managing supplier relationships, operational budgets & identifying efficiencies
  • Delivering a seamless 5‑star hospitality experience across the workspace

Monday – Friday | 5 days onsite | Temp-to-Perm

Looking for someone with 5 years’ + relevant operational leadership, luxury hospitality/service experience, and a proactive, ownership‑driven mindset who thrives in a fast‑paced premium environment. People management experience essential.

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Posted: May 20th, 2026