Requirements
- Design craft and leadership: Hands‑on product design experience with a strong portfolio demonstrating impact at scale
- Deep expertise in both native apps and web experiences — you understand the nuances of each platform. Exceptional visual design skills and strong systems thinking
- Strategic and communication skills: Skilled at stakeholder management and building alignment across multiple teams and levels
- A strong storyteller — you can develop and deliver compelling presentations to executive audiences. A critical thinker who can hold their own in a debate while remaining open, curious, and kind
- Experience in B2B design or other complex, ambiguous product spaces
- People leadership: A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals
- Collaborative by nature; you give and receive feedback well and build trust across disciplines
- Growth mindset: Data‑driven and intellectually honest. Committed to continuous improvement — for yourself, your team, and our products
- (Desirable) Experience in or genuine passion for the restaurant industry and food culture
- (Desirable) Experience designing dual‑sided or marketplace products
What the job involves
- We’re looking for a Director of Product Design to lead design across our Diner Platform teams
- This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide
- You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team
- This role reports directly to the Vice President of Product Design & Research
- Lead and grow a high‑performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers
- Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping
- Partner cross‑functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business
- Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations
- Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it
- Use data to drive decisions — bring a rigorous, evidence‑informed approach to design choices at every level
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
Requirements
- Design craft and leadership: Hands‑on product design experience with a strong portfolio demonstrating impact at scale
- Deep expertise in both native apps and web experiences — you understand the nuances of each platform. Exceptional visual design skills and strong systems thinking
- Strategic and communication skills: Skilled at stakeholder management and building alignment across multiple teams and levels
- A strong storyteller — you can develop and deliver compelling presentations to executive audiences. A critical thinker who can hold their own in a debate while remaining open, curious, and kind
- Experience in B2B design or other complex, ambiguous product spaces
- People leadership: A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals
- Collaborative by nature; you give and receive feedback well and build trust across disciplines
- Growth mindset: Data‑driven and intellectually honest. Committed to continuous improvement — for yourself, your team, and our products
- (Desirable) Experience in or genuine passion for the restaurant industry and food culture
- (Desirable) Experience designing dual‑sided or marketplace products
What the job involves
- We’re looking for a Director of Product Design to lead design across our Diner Platform teams
- This is a senior leadership role with great scope: you’ll manage a global team of 9 (with 2 direct reports), and work in close partnership with Product, Engineering, Research, Data Science, Design Systems, and Brand to deliver experiences that meaningfully move the needle for restaurants and diners worldwide
- You’ll be a key voice within our UX leadership team — shaping how we work, raising the quality bar, creating space for innovation, and investing in the growth of your team
- This role reports directly to the Vice President of Product Design & Research
- Lead and grow a high‑performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers
- Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping
- Partner cross‑functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business
- Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations
- Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it
- Use data to drive decisions — bring a rigorous, evidence‑informed approach to design choices at every level
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications – via calls, Slack messages, or emails – outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
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