The world’s most pressing problem requires the world’s best talent to fix it, and here at CarbonChain we’re bringing together a superstar team to tackle decarbonization head on. We’re lean, scrappy and determined to make a massive impact by helping the world’s biggest emitters drive commercial wins by reducing their emissions. We see the climate challenge as a transformative opportunity for the global economy, and a rewarding career opportunity for those willing to take on the challenge in a rapidly growing market.
About the Role
As Head of Operations, you will be the operational backbone of the business—owning company-wide execution, ensuring strategic alignment, and building the systems and processes that allow us to scale. Reporting directly to the CEO, you will partner with leadership across product, engineering, sales, and customer success to drive efficiency, performance, and growth.
Key Responsibilities
- Translate company strategy into operational plans, KPIs, and measurable goals.
- Partner with the CEO and leadership team on company OKRs, board reporting, and investor communications.
Business Operations & Process Optimization
- Build scalable processes across finance, people, legal, and compliance.
- Drive continuous improvement to remove bottlenecks and increase cross-functional efficiency.
- Implement and manage business systems (CRM, project management, finance tools, etc.).
People & Culture
- Support talent strategy, hiring processes, and performance management.
- Champion company culture as we scale, ensuring employee engagement and retention.
Financial & Growth Operations
- Partner with finance to manage budgets, forecasts, and business analytics.
- Support fundraising activities, due diligence, and board preparation.
- Ensure metrics-driven decision making across go-to-market and customer success.
- Manage vendor contracts, legal processes, and compliance requirements.
- Build risk management practices appropriate for a fast-scaling startup.
Requirements
- 7+ years of relevant experience in operations, strategy, or business leadership, ideally in a fast-scaling Series A–C tech company.
- Strong background in building and scaling processes, with a track record of improving operational efficiency.
- Demonstrated ability to manage cross-functional teams and influence without direct authority.
- Financial acumen: comfort with budgets, forecasts, and key SaaS metrics.
- Excellent communication and stakeholder management skills.
- Entrepreneurial mindset: thrives in ambiguity, builds structure from scratch, and executes with urgency.
Nice-to-Have
- Prior experience in SaaS, fintech, climate tech, AI.
- Exposure to fundraising, investor relations, or board management.
- Previous role as an early employee or operator at a high-growth startup.
What we’re offering
- 28 days of annual leave
- Home office set up allowance of £500
- £2,000 annual learning allowance
- Generous parental leave policy
- Team lunches once a week in the office
- Subsidized gym classes, office gym, and cycle to work scheme.
Diversity & Inclusion
We are striving to build a diverse team and welcome applications from backgrounds less frequently represented in technology, whether in terms of gender, race, or professional background. CarbonChain values diversity and inclusion and welcomes applications from candidates with diverse backgrounds.
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