Senior Operations Coordinator (full-time, fixed term until June 2027)

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Role

Senior Operations Coordinator

Reporting to

Operations Manager Venues

Hours

37.5 hours per week, fixed term until June 2027

Salary

Grade 6A – £29,064.69 per annum, £14.86 per hour

Purpose of the role

To support the effective delivery of Keele Students’ Union venue operations (including security, bars and entertainment). The Senior Operations Coordinator will act as Duty Manager for the premises, taking responsibility for security and service standards during shifts and maintaining standards by leading the student staff team.

Responsibilities

• Act as Duty Manager during shift hours, ensuring security and service standards are maintained.
• Lead and manage the student staff team to meet venue operational requirements.
• Work closely with the daytime operations team, sharing communication and reporting information for action during office hours.
• Maintain high profile and reputation of the Union and University.

Diversity & Inclusion

We welcome all people from all backgrounds and aim to create an inclusive and supportive environment.

Benefits

• Employee Assistance Programme
• 42 days annual leave (30 days leave, bank holidays and 5 discretionary Christmas vacation days)
• Keele Gym and Potteries First Bus Pass Loan scheme
• Student Union discounts
• Annualised, flexible hours
• Staff parking permit

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