Warehouse Manager (with Trade Counter cover)
Location: Hockley, Essex
Working Hours: Monday to Friday, 08:00 – 17:30
Salary: £40,000 per annum
About the Client
They are a rapidly growing tile and sanitaryware wholesaler committed to providing high‑quality products and exceptional service to both trade and retail customers. As they move into a new state‑of‑the‑art showroom, they are investing in their structure, systems, and people to take the business to the next level.
The Role
They are looking for an experienced, hands‑on Warehouse Manager to take full ownership of the warehouse operation, from goods‑in through to dispatch, while also providing senior cover on the trade counter when required.
This is primarily a warehouse leadership role. Stock control, logistics, and team performance are at the heart of the position. You will ensure accurate inventory, smooth material flow, and a well‑led, productive team that supports continued growth.
Key Responsibilities
Warehouse Operations
- Oversee all warehouse activity, including goods‑in, booking‑in against delivery notes, storage organisation, picking, packing, shrink‑wrapping, and dispatch
- Ensure smooth day‑to‑day warehouse flow and operational efficiency
Stock & Logistics Management
- Carry out regular cycle counts and stock checks
- Monitor UK supplier ETAs and manage incoming stock flow
- Check haulier portals daily and schedule deliveries in advance
- Brief drivers on the following day’s delivery schedule
Team Leadership & Development
- Supervise, train, and motivate the warehouse team
- Set and maintain high standards for timekeeping, attitude, and productivity
- Allocate workloads, manage schedules, and conduct performance reviews
- Lead by example at all times
Trade Counter Cover
- Provide professional, customer‑focused cover when required
- Welcome customers, manage queue flow, and ensure the counter is always covered during these periods
Customer Communication
- Contact customers ahead of deliveries with accurate time windows
- Manage and resolve issues such as damages, missing items, or delivery problems, ensuring clear communication with customers and the sales team
Health & Safety / Compliance
- Maintain high health & safety standards across the warehouse
- Carry out safety briefings and maintain audit/inspection records
- Manage waste processes, including tile breakages, general waste, and pallets
Process Improvement
- Identify inefficiencies and implement practical improvements
- Use quieter periods productively (e.g. stock checks, shelving, sample cutting)
- Continuously improve warehouse performance and standards
What We’re Looking For
- Proven experience (3–5 years) in warehouse management, ideally in tiles, sanitaryware, building products or a similar fast‑moving stock environment
- Demonstrated team leadership – able to hold a team to standard without being unreasonable, and lead by example on timekeeping and work rate
- Strong working knowledge of Warehouse Management Systems (WMS), inventory control, and haulier portals
- Excellent organisational skills, the ability to plan a day rather than just react to it, and clear, professional communication with customers, drivers and internal teams
- Valid forklift licence, and a practical understanding of UK health and safety regulations
- A proactive, hands‑on approach with a commitment to exceptional customer service and operational excellence
What’s in It For You
- 20 days annual leave plus bank holidays
- Less than a 10‑minute walk from Hockley train station, with onsite parking available
- Office/warehouse‑based role, working Monday to Friday, 08:00 – 17:30. No weekend work
- Pension contributions provided
Warehouse Manager (with Trade Counter cover)
Location: Hockley, Essex
Working Hours: Monday to Friday, 08:00 – 17:30
Salary: £40,000 per annum
About the Client
They are a rapidly growing tile and sanitaryware wholesaler committed to providing high‑quality products and exceptional service to both trade and retail customers. As they move into a new state‑of‑the‑art showroom, they are investing in their structure, systems, and people to take the business to the next level.
The Role
They are looking for an experienced, hands‑on Warehouse Manager to take full ownership of the warehouse operation, from goods‑in through to dispatch, while also providing senior cover on the trade counter when required.
This is primarily a warehouse leadership role. Stock control, logistics, and team performance are at the heart of the position. You will ensure accurate inventory, smooth material flow, and a well‑led, productive team that supports continued growth.
Key Responsibilities
Warehouse Operations
- Oversee all warehouse activity, including goods‑in, booking‑in against delivery notes, storage organisation, picking, packing, shrink‑wrapping, and dispatch
- Ensure smooth day‑to‑day warehouse flow and operational efficiency
Stock & Logistics Management
- Carry out regular cycle counts and stock checks
- Monitor UK supplier ETAs and manage incoming stock flow
- Check haulier portals daily and schedule deliveries in advance
- Brief drivers on the following day’s delivery schedule
Team Leadership & Development
- Supervise, train, and motivate the warehouse team
- Set and maintain high standards for timekeeping, attitude, and productivity
- Allocate workloads, manage schedules, and conduct performance reviews
- Lead by example at all times
Trade Counter Cover
- Provide professional, customer‑focused cover when required
- Welcome customers, manage queue flow, and ensure the counter is always covered during these periods
Customer Communication
- Contact customers ahead of deliveries with accurate time windows
- Manage and resolve issues such as damages, missing items, or delivery problems, ensuring clear communication with customers and the sales team
Health & Safety / Compliance
- Maintain high health & safety standards across the warehouse
- Carry out safety briefings and maintain audit/inspection records
- Manage waste processes, including tile breakages, general waste, and pallets
Process Improvement
- Identify inefficiencies and implement practical improvements
- Use quieter periods productively (e.g. stock checks, shelving, sample cutting)
- Continuously improve warehouse performance and standards
What We’re Looking For
- Proven experience (3–5 years) in warehouse management, ideally in tiles, sanitaryware, building products or a similar fast‑moving stock environment
- Demonstrated team leadership – able to hold a team to standard without being unreasonable, and lead by example on timekeeping and work rate
- Strong working knowledge of Warehouse Management Systems (WMS), inventory control, and haulier portals
- Excellent organisational skills, the ability to plan a day rather than just react to it, and clear, professional communication with customers, drivers and internal teams
- Valid forklift licence, and a practical understanding of UK health and safety regulations
- A proactive, hands‑on approach with a commitment to exceptional customer service and operational excellence
What’s in It For You
- 20 days annual leave plus bank holidays
- Less than a 10‑minute walk from Hockley train station, with onsite parking available
- Office/warehouse‑based role, working Monday to Friday, 08:00 – 17:30. No weekend work
- Pension contributions provided
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