Executive Director, Centralised Customer Operations

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Wilmington plc is searching for a Customer Operations and Services Director to lead and shape a centralised operations function. The role is critical to ensuring a seamless customer experience across brands while fostering a collaborative work environment.

The ideal candidate will have proven experience in operational strategy and stakeholder management, along with a passion for building high-performing teams. This hybrid role includes regular travel to London, Birmingham, and Leicester offices.

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