Capital One is on a mission to be a force for good in lending. Our internal communications team delivers the Capital One story, amplifies our culture, and ensures associate voice is heard.
What does this role entail?
Strong storytelling skills – Craft multichannel communications for complex projects, own strategy, manage stakeholders, and deliver impactful assets.
Exceptional channel knowledge – Work with digital, event, email, podcast and video communications, ensuring two‑way, accessible messaging.
Culture creator – Design and run memory‑making events from festivals to celebrations that reinforce company culture.
Data‑driven communication – Analyze impact and feedback to refine messaging and align with business metrics.
Associate understanding – Build deep knowledge of associate voice through collaboration with Business Resource Groups and leaders.
Content management – Produce timely weekly content to keep associates informed about strategy progress.
AI utilization – Leverage Gemini to enhance efficiency and creativity in communications.
Collaborative team – Work with two other Business Partners and a Head of Internal Communications to deliver a world‑class experience.
What we're looking for
- Significant experience in an internal communications role
- Outstanding communicator with engaging storytelling ability
- Expertise in event creation, copywriting, podcast and video production
- Positive attitude and willingness to learn
- Strong people skills and the ability to build relationships
- Experience managing multiple deadlines in a fast‑paced environment
- Attention to detail and high standards of quality
Where and how you'll work
This permanent role is based in our Nottingham office. You will work in‑office three days a week (Tuesdays, Wednesdays and Thursdays). Mondays and Fridays are work‑from‑home days, with the option to use office space if needed. Flexible arrangements are available.
What's in it for you
- Opportunity to shape the organization’s communication roadmap and contribute to positive impact.
- Strong career progression and training through Capital One University and external providers.
- Immediate access to core benefits: pension scheme, bonus, generous holiday entitlement, private medical insurance, and flexible benefits such as season‑ticket loans, cycle‑to‑work scheme and enhanced parental leave.
- Open‑plan workspace, free gym, subsidised restaurant, mindfulness rooms and games in Nottingham; additional amenities available in London.
What you should know about how we recruit
We value diversity and inclusion. All decisions are based on skills and experience. We partner with organizations such as Women in Finance, Race At Work, Stonewall, and upReach to support talent from diverse backgrounds.
Capital One is committed to diversity in the workplace.
For reasonable adjustments, contact ukrecruitment@capitalone.com.
For technical support or questions about the recruiting process, send an email to Careers@capitalone.com.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Capital One (Europe) plc”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436983790__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=294” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Nottingham” } } }Capital One is on a mission to be a force for good in lending. Our internal communications team delivers the Capital One story, amplifies our culture, and ensures associate voice is heard.
What does this role entail?
Strong storytelling skills – Craft multichannel communications for complex projects, own strategy, manage stakeholders, and deliver impactful assets.
Exceptional channel knowledge – Work with digital, event, email, podcast and video communications, ensuring two‑way, accessible messaging.
Culture creator – Design and run memory‑making events from festivals to celebrations that reinforce company culture.
Data‑driven communication – Analyze impact and feedback to refine messaging and align with business metrics.
Associate understanding – Build deep knowledge of associate voice through collaboration with Business Resource Groups and leaders.
Content management – Produce timely weekly content to keep associates informed about strategy progress.
AI utilization – Leverage Gemini to enhance efficiency and creativity in communications.
Collaborative team – Work with two other Business Partners and a Head of Internal Communications to deliver a world‑class experience.
What we’re looking for
- Significant experience in an internal communications role
- Outstanding communicator with engaging storytelling ability
- Expertise in event creation, copywriting, podcast and video production
- Positive attitude and willingness to learn
- Strong people skills and the ability to build relationships
- Experience managing multiple deadlines in a fast‑paced environment
- Attention to detail and high standards of quality
Where and how you’ll work
This permanent role is based in our Nottingham office. You will work in‑office three days a week (Tuesdays, Wednesdays and Thursdays). Mondays and Fridays are work‑from‑home days, with the option to use office space if needed. Flexible arrangements are available.
What’s in it for you
- Opportunity to shape the organization’s communication roadmap and contribute to positive impact.
- Strong career progression and training through Capital One University and external providers.
- Immediate access to core benefits: pension scheme, bonus, generous holiday entitlement, private medical insurance, and flexible benefits such as season‑ticket loans, cycle‑to‑work scheme and enhanced parental leave.
- Open‑plan workspace, free gym, subsidised restaurant, mindfulness rooms and games in Nottingham; additional amenities available in London.
What you should know about how we recruit
We value diversity and inclusion. All decisions are based on skills and experience. We partner with organizations such as Women in Finance, Race At Work, Stonewall, and upReach to support talent from diverse backgrounds.
Capital One is committed to diversity in the workplace.
For reasonable adjustments, contact ukrecruitment@capitalone.com.
For technical support or questions about the recruiting process, send an email to Careers@capitalone.com.
#J-18808-Ljbffr…