Service Level Strategy & Insights Lead

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Company: Marks and Spencer
Apply for the Service Level Strategy & Insights Lead
Location: Greater Manchester
Job Description:

Marks and Spencer is seeking a Service Level Management and Insights Lead in Greater Manchester to oversee service level management and reporting. The role involves leading a team of specialists to ensure service performance aligns with business needs. Candidates should have proven experience in IT Service Management, excellent leadership capabilities, and advanced analytical skills. The position includes a range of benefits, including a colleague discount and competitive holiday allowance, within a hybrid working model.#J-18808-Ljbffr…

Posted: May 20th, 2026