Project Support Officer – Creative Places Growth Fund

Job Overview

West Midlands Combined Authority (WMCA) is investing in creativity as a driver of growth, opportunity and regeneration across the region. We are looking for a Project Support Officer to join our Creative Places Growth Fund team, providing essential project support to help deliver a £25 million programme designed to grow the West Midlands’ creative economy. This key support role ensures projects are well coordinated, well governed, and delivered on time and within budget.

Responsibilities

• Provide proactive project support to the Creative Places Growth Fund and Culture & Creative Economy team.
• Support delivery of programme objectives within agreed timelines and budgets.
• Maintain and update key documentation, including plans, RAID logs, budgets and lessons learned logs.
• Assist with the preparation of regular project and programme reports, including change requests.
• Support monitoring of outputs, outcomes and performance data with project teams.
• Coordinate communication with stakeholders to gather, track and share key information.
• Provide administrative support to boards, working groups and governance forums, including agendas, papers and action tracking.
• Support risk, issue and change management processes, ensuring documentation is accurate and up to date.
• Contribute to communications and engagement activity, including preparing materials where required.
• Support grant administration processes, including application rounds and decision-making support.
• Provide finance and procurement support, including purchase orders and invoice processing.
• Liaise with suppliers and contractors to track delivery and ensure timely payment.
• Support monitoring and compliance of grant‑funded activity.
• Help improve project and programme management processes through continuous improvement.

Essential Qualifications

• Experience supporting project or programme delivery processes.
• Experience using reporting tools, dashboards or performance monitoring systems.
• Understanding of project management principles, including risk, issues, change and financial processes.
• Strong attention to detail and analytical skills.
• Clear and confident communication skills, both written and verbal.
• Strong organisational skills and ability to manage competing priorities.
• Experience working with a range of stakeholders.
• Competent IT skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual meeting tools.
• GCSE (or equivalent) in Maths and English.

Location & Employment

The role is based at Summer Lane, with a requirement to spend at least two days a week in the office. It is a fixed‑term contract until 31 March 2029.

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