CAFM Manager

CAFM Manager

Location: London, United Kingdom

Key Duties and Responsibilities

• Act as the SME for best practice use of the CAFM system across the division.
• Advise on asset management processes utilising the CAFM system.
• Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisation’s activities in delivering the business plan.
• Deliver agreed regular management information that supports site managers in ensuring that they achieve SLA’s/KPI’s.
• Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles.
• Assist with new mobilisations on account onto the CAFM system:
  • Advising on Asset upload formats
  • Supporting with Asset data imports
  • Support producing maintenance schedules
  • Training teams on best practice use of the CAFM system
• Undertake root cause analysis of asset failures to determine decision making and share best practice across the division.
• Identify trends across the work order and asset data available.
• Demonstrate commitment to upholding and representing CBRE in client meetings.
• Assist CBRE with testing of new technology, processed and conduct regular workshops and training following enhancements to the system.

Experience/Skills

• Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc).
• Strong analytical and decision‑making skills.
• Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines.
• High levels of numeracy.
• Data analysis skills.
• Good level of Excel, able to use VLOOKUP and pivot tables.
• Experience using customer information management and Business Intelligence products in a business environment.
• High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer‑based processes.
• Able to suggest improvement of performance and current practices.
• Experience of facilities management service delivery and compliance requirements.

Qualifications

• Beneficial – Engineering/Construction Qualification
• Beneficial – Asset Management qualifications/training

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