Main area Estate and Facilities Grade NHS AfC: Band 5 Contract Permanent Hours 37.5 hours per week (Full time shifts including every other Weekend working) Job ref 358-7813138-E&F-A
Employer University Hospitals of Leicester NHS Trust Employer type NHS Site Leicester Royal Infirmary Town Leicester Salary £32,073 – £39,043 pro rata per annum Salary period Yearly Closing 01/06/2026 23:59
Domestic Manager
NHS AfC: Band 5
Job overview
We have the ideal opportunity for you to join our team working within the Domestic Department at the Leicester Royal Infirmary. The position includes weekend working and flexibility required. Our Team provides a safe and clean environment for our Patients and Visitors. We are looking for a highly motivated and enthusiastic Domestic Services Manager, who is keen to learn and work with the whole team. Team working is an essential part of this role although you may occasionally work alone. A driving licence is an advantage but not essential.
Main duties of the job
Day to day operational responsibility for ensuring that the range of Domestic Services is provided efficiently and cost effectively, at the agreed quality and according to Trust requirements.
Demonstrate clear leadership of the service and staff which motivates all staff to achieve high quality services and maintain good staff morale.
In conjunction with the Facilities Manager produce and implement appropriate training plan to ensure staff receive required job role and mandatory training and comply with hygiene and safety legislation to protect themselves, colleagues, patients, staff and visitors.
Implement statutory requirements e.g., Health and Safety at Work Act, COSHH, and Infection Prevention Control with a responsibility to maintain a clean and safe environment. Ensure Teams are trained to BICS standard.
Monitor the effectiveness and quality of services provided by carrying out technical and managerial audits in designated disciplines.
Submit accurate reports to the Facilities Manager in a timely manner, including audit results for the National Specification for Cleanliness in the NHS, action plans resulting from Environmental Health and other audits.
Delegated responsibility for the day to day management of designated budgets in line with the organisation’s Standing Financial Instructions, ensuring all financial targets are met, including the achievement of cost improvement measures.
Working for our organisation
- Communicate and disseminate information related to Domestic services throughout the departments.
- Continually liaise with appropriate Service Managers, Modern Matrons and Infection Prevention forming good working relationships through effective communication and regular meetings.
- Work with other colleagues across the Estates and Facilities to ensure effective delivery of services.
- Develop effective working relationships with key stakeholders, public/patient representatives, external agencies and suppliers through regular contact and other channels of communication.
- Participate in regular review meetings for facilities/Domestic services functions.
- Work to achieve agreed objectives.
- Be expected to work as part of a team and on own initiative to professional standards.
- Be able to manage own workload and have flexibility required to meet and changes in service/operational requirements.
- All employees of UHL must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach will lead to disciplinary action.
Detailed job description and main responsibilities
The post holder may be exposed to occasional emotive situations when dealing with staff/clients/stakeholders. Working conditions: office conditions requiring frequent use of computer, requirement to travel between sites, post holder may work in hot/cold/wet environment when carrying out audits.
All employees are subject to the Health & Safety at Work Act, Data Protection Act, and Trust’s equality and diversity policies. The post holder is required to ensure that work methods do not endanger other people or themselves, maintain confidentiality, and comply with equality policy.
This job description is not exhaustive and may be reviewed in the light of changed service needs. Employees will be consulted on changes.
Commitment to Trust Values and Behaviours
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours.
Training & Qualifications
- Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4.
Experience
- Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector.
- Sound knowledge across all Domestic Services disciplines and willingness to learn.
- People management experience including supervision of a team.
- Experience of coordinating and developing a range of diverse services.
- Demonstrate experience of working under pressure to deadlines.
- Must be flexible.
Knowledge and Skills
- Good knowledge of facilities/Domestic services management and applicable legislation i.e. cleaning standards and Hygiene Code of Practice.
- Good understanding of quality monitoring and inspections techniques and systems.
- Understanding of current NHS Care Quality Commission Standards pertinent to Facilities/Domestic services.
- Good IT and keyboard skills – word processing, spreadsheets and report writing.
- Experience of managing/monitoring budgets.
- Able to interpret and implement policies and procedures.
Interpersonal skills
- Communicates well at all levels with tact and diplomacy.
- Ability to motivate staff in delivery of objectives; lead multi-disciplinary staff groups.
- Good facilitation skills; lead meetings effectively.
- Well organised with attention to detail and accuracy.
- Excellent oral and written communication skills including complex report writing and presentation skills.
- Supporting in development of staff.
Flexibility
- Flexibility to cover colleagues when required and/or be able to work unsociable hours. Flexible approach to working practices to include 7 day cover.
Equality, Diversity and Inclusion
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in provision of high quality care and interaction with others.
Trust Introduction and training
- Must be able to attend Trust induction and any relevant training that is required for this position.
Physical and Mental Effort
- Able to work in a busy environment and meet deadlines safely. Good level of fitness; work in cold and wet conditions; concentration required.
Mobility
- To travel between sites when required with the use of the UHL Hopper service. Ability to work out of hours or on call when required.
UHL is an equal opportunities employer
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Disclosure and Barring Service Check
Successful applicants will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period. The current price of a check is £38 for an enhanced and £18 for a standard check.
Covid-19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks.
Employer certification / accreditation badges
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Transformationunitgm”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436987246__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=255” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Leicester” } } }Main area Estate and Facilities Grade NHS AfC: Band 5 Contract Permanent Hours 37.5 hours per week (Full time shifts including every other Weekend working) Job ref 358-7813138-E&F-A
Employer University Hospitals of Leicester NHS Trust Employer type NHS Site Leicester Royal Infirmary Town Leicester Salary £32,073 – £39,043 pro rata per annum Salary period Yearly Closing 01/06/2026 23:59
Domestic Manager
NHS AfC: Band 5
Job overview
We have the ideal opportunity for you to join our team working within the Domestic Department at the Leicester Royal Infirmary. The position includes weekend working and flexibility required. Our Team provides a safe and clean environment for our Patients and Visitors. We are looking for a highly motivated and enthusiastic Domestic Services Manager, who is keen to learn and work with the whole team. Team working is an essential part of this role although you may occasionally work alone. A driving licence is an advantage but not essential.
Main duties of the job
Day to day operational responsibility for ensuring that the range of Domestic Services is provided efficiently and cost effectively, at the agreed quality and according to Trust requirements.
Demonstrate clear leadership of the service and staff which motivates all staff to achieve high quality services and maintain good staff morale.
In conjunction with the Facilities Manager produce and implement appropriate training plan to ensure staff receive required job role and mandatory training and comply with hygiene and safety legislation to protect themselves, colleagues, patients, staff and visitors.
Implement statutory requirements e.g., Health and Safety at Work Act, COSHH, and Infection Prevention Control with a responsibility to maintain a clean and safe environment. Ensure Teams are trained to BICS standard.
Monitor the effectiveness and quality of services provided by carrying out technical and managerial audits in designated disciplines.
Submit accurate reports to the Facilities Manager in a timely manner, including audit results for the National Specification for Cleanliness in the NHS, action plans resulting from Environmental Health and other audits.
Delegated responsibility for the day to day management of designated budgets in line with the organisation’s Standing Financial Instructions, ensuring all financial targets are met, including the achievement of cost improvement measures.
Working for our organisation
- Communicate and disseminate information related to Domestic services throughout the departments.
- Continually liaise with appropriate Service Managers, Modern Matrons and Infection Prevention forming good working relationships through effective communication and regular meetings.
- Work with other colleagues across the Estates and Facilities to ensure effective delivery of services.
- Develop effective working relationships with key stakeholders, public/patient representatives, external agencies and suppliers through regular contact and other channels of communication.
- Participate in regular review meetings for facilities/Domestic services functions.
- Work to achieve agreed objectives.
- Be expected to work as part of a team and on own initiative to professional standards.
- Be able to manage own workload and have flexibility required to meet and changes in service/operational requirements.
- All employees of UHL must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach will lead to disciplinary action.
Detailed job description and main responsibilities
The post holder may be exposed to occasional emotive situations when dealing with staff/clients/stakeholders. Working conditions: office conditions requiring frequent use of computer, requirement to travel between sites, post holder may work in hot/cold/wet environment when carrying out audits.
All employees are subject to the Health & Safety at Work Act, Data Protection Act, and Trust’s equality and diversity policies. The post holder is required to ensure that work methods do not endanger other people or themselves, maintain confidentiality, and comply with equality policy.
This job description is not exhaustive and may be reviewed in the light of changed service needs. Employees will be consulted on changes.
Commitment to Trust Values and Behaviours
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours.
Training & Qualifications
- Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4.
Experience
- Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector.
- Sound knowledge across all Domestic Services disciplines and willingness to learn.
- People management experience including supervision of a team.
- Experience of coordinating and developing a range of diverse services.
- Demonstrate experience of working under pressure to deadlines.
- Must be flexible.
Knowledge and Skills
- Good knowledge of facilities/Domestic services management and applicable legislation i.e. cleaning standards and Hygiene Code of Practice.
- Good understanding of quality monitoring and inspections techniques and systems.
- Understanding of current NHS Care Quality Commission Standards pertinent to Facilities/Domestic services.
- Good IT and keyboard skills – word processing, spreadsheets and report writing.
- Experience of managing/monitoring budgets.
- Able to interpret and implement policies and procedures.
Interpersonal skills
- Communicates well at all levels with tact and diplomacy.
- Ability to motivate staff in delivery of objectives; lead multi-disciplinary staff groups.
- Good facilitation skills; lead meetings effectively.
- Well organised with attention to detail and accuracy.
- Excellent oral and written communication skills including complex report writing and presentation skills.
- Supporting in development of staff.
Flexibility
- Flexibility to cover colleagues when required and/or be able to work unsociable hours. Flexible approach to working practices to include 7 day cover.
Equality, Diversity and Inclusion
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in provision of high quality care and interaction with others.
Trust Introduction and training
- Must be able to attend Trust induction and any relevant training that is required for this position.
Physical and Mental Effort
- Able to work in a busy environment and meet deadlines safely. Good level of fitness; work in cold and wet conditions; concentration required.
Mobility
- To travel between sites when required with the use of the UHL Hopper service. Ability to work out of hours or on call when required.
UHL is an equal opportunities employer
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Disclosure and Barring Service Check
Successful applicants will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period. The current price of a check is £38 for an enhanced and £18 for a standard check.
Covid-19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks.
Employer certification / accreditation badges
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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