East Herts District Council, Wallfields, Pegs Ln, Hertford, SG13 8EQ
Contract Type: Permanent
Salary: £31,751 – £35,163 (inclusive of local weighting)
Are you a detailed, focused, enthusiastic team player who enjoys a varied customer facing environment?
We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to deal with various regulatory regimes, including alcohol, entertainment, gambling, taxis, markets, street trading, charity collections and more. You will be a key part in achieving compliance and ensuring public safety by advising customers and processing applications for various permissions and licences.
Responsibilities
- Process applications in accordance with procedures and the law
- Provide up-to-date and accurate information to applicants and objectors for any licence application; organisers of unregulated events; key stakeholders and partner agencies.
- Record and maintain comprehensive records.
- Generate licence renewal applications, record applications received and issue licences.
About you
- Knowledge of licensing, community safety or emergency planning (desirable but not essential).
- A methodical and accurate approach to work.
- The ability to plan, prioritise and manage your own workload.
- The ability to communicate at all levels, both verbally and in writing.
- Contributed to the efficient functioning of a team through completion of your own tasks.
What can we offer you?
- Opportunities for growth and cross-department working, learning new skills and service areas
- 26-29 days annual leave rising to 34 days with 5 years’ local government service
- Employee events group
- Regular opportunities to socialise with other teams within the council
- Flexible working arrangements, including flexi-time
- Up to 50% working from home for eligible posts once fully trained
- Free parking in our offices and select council owned car parks during business hours
- Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
- Discounts at council-owned leisure centres
- Opportunity to network with colleagues across councils in Hertfordshire and the East Of England
- Professional environment where your career path really matters and your development is supported by the organisation
We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.
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