Community Administrator

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Community Administrator – Part Time

Location: Canterbury

Salary: £13,920-£15,600 per annum

Vacancy Type: Permanent, Part Time

Closing Date: 27 May 2026

About the Role

We're looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust's Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed.

You’ll play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.

What you’ll be doing

  • Providing day‑to‑day administrative support for the Canterbury service and covering other East Kent sites when required.
  • Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook.
  • Supporting performance monitoring and contributing to key targets set by commissioners.
  • Acting as a first point of contact for enquiries—handling calls, emails, and in‑person queries professionally and confidentially.
  • Coordinating communication between internal teams, head office, and clinical partners.
  • Taking minutes at meetings and supporting reporting and audit processes.
  • Managing office supplies, post, and general administrative systems.

What we’re looking for

We’re after someone who thrives in a busy environment and can confidently keep multiple plates spinning.

  • Strong organisational skills with great attention to detail.
  • Confidence working with Microsoft Office and data systems.
  • The ability to communicate clearly and professionally with a range of stakeholders.
  • A calm, flexible approach when priorities shift.
  • Strong understanding of confidentiality and data protection.
  • Initiative to improve processes and keep systems running smoothly.

This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community.

Benefits

  • Flexible working.
  • Training and development opportunities.
  • Simply Health Cashback Scheme (optional).
  • Season Ticket Loan Scheme.
  • Cycle to work scheme.
  • Crisis Loan Scheme.
  • Electric Car Scheme.
  • 3 x Wellbeing Days (pro rata for part time employees).
  • Access to Blue Light Card.
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.
  • Death in Service Payment (2x annual salary).
  • Critical Illness Insurance (subject to qualifying criteria).

#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Forward Trust”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436988419__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=516” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Canterbury” } } }
Company: Forward Trust
Apply for the Community Administrator
Location: Canterbury
Job Description:

Community Administrator – Part Time

Location: Canterbury

Salary: £13,920-£15,600 per annum

Vacancy Type: Permanent, Part Time

Closing Date: 27 May 2026

About the Role

We’re looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust’s Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed.

You’ll play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.

What you’ll be doing

  • Providing day‑to‑day administrative support for the Canterbury service and covering other East Kent sites when required.
  • Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook.
  • Supporting performance monitoring and contributing to key targets set by commissioners.
  • Acting as a first point of contact for enquiries—handling calls, emails, and in‑person queries professionally and confidentially.
  • Coordinating communication between internal teams, head office, and clinical partners.
  • Taking minutes at meetings and supporting reporting and audit processes.
  • Managing office supplies, post, and general administrative systems.

What we’re looking for

We’re after someone who thrives in a busy environment and can confidently keep multiple plates spinning.

  • Strong organisational skills with great attention to detail.
  • Confidence working with Microsoft Office and data systems.
  • The ability to communicate clearly and professionally with a range of stakeholders.
  • A calm, flexible approach when priorities shift.
  • Strong understanding of confidentiality and data protection.
  • Initiative to improve processes and keep systems running smoothly.

This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community.

Benefits

  • Flexible working.
  • Training and development opportunities.
  • Simply Health Cashback Scheme (optional).
  • Season Ticket Loan Scheme.
  • Cycle to work scheme.
  • Crisis Loan Scheme.
  • Electric Car Scheme.
  • 3 x Wellbeing Days (pro rata for part time employees).
  • Access to Blue Light Card.
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.
  • Death in Service Payment (2x annual salary).
  • Critical Illness Insurance (subject to qualifying criteria).

#J-18808-Ljbffr…

Posted: May 20th, 2026