Community Administrator – Part Time
Location: Canterbury
Salary: £13,920-£15,600 per annum
Vacancy Type: Permanent, Part Time
Closing Date: 27 May 2026
About the Role
We're looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust's Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed.
You’ll play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.
What you’ll be doing
- Providing day‑to‑day administrative support for the Canterbury service and covering other East Kent sites when required.
- Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook.
- Supporting performance monitoring and contributing to key targets set by commissioners.
- Acting as a first point of contact for enquiries—handling calls, emails, and in‑person queries professionally and confidentially.
- Coordinating communication between internal teams, head office, and clinical partners.
- Taking minutes at meetings and supporting reporting and audit processes.
- Managing office supplies, post, and general administrative systems.
What we’re looking for
We’re after someone who thrives in a busy environment and can confidently keep multiple plates spinning.
- Strong organisational skills with great attention to detail.
- Confidence working with Microsoft Office and data systems.
- The ability to communicate clearly and professionally with a range of stakeholders.
- A calm, flexible approach when priorities shift.
- Strong understanding of confidentiality and data protection.
- Initiative to improve processes and keep systems running smoothly.
This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community.
Benefits
- Flexible working.
- Training and development opportunities.
- Simply Health Cashback Scheme (optional).
- Season Ticket Loan Scheme.
- Cycle to work scheme.
- Crisis Loan Scheme.
- Electric Car Scheme.
- 3 x Wellbeing Days (pro rata for part time employees).
- Access to Blue Light Card.
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.
- Death in Service Payment (2x annual salary).
- Critical Illness Insurance (subject to qualifying criteria).
Community Administrator – Part Time
Location: Canterbury
Salary: £13,920-£15,600 per annum
Vacancy Type: Permanent, Part Time
Closing Date: 27 May 2026
About the Role
We’re looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust’s Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed.
You’ll play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.
What you’ll be doing
- Providing day‑to‑day administrative support for the Canterbury service and covering other East Kent sites when required.
- Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook.
- Supporting performance monitoring and contributing to key targets set by commissioners.
- Acting as a first point of contact for enquiries—handling calls, emails, and in‑person queries professionally and confidentially.
- Coordinating communication between internal teams, head office, and clinical partners.
- Taking minutes at meetings and supporting reporting and audit processes.
- Managing office supplies, post, and general administrative systems.
What we’re looking for
We’re after someone who thrives in a busy environment and can confidently keep multiple plates spinning.
- Strong organisational skills with great attention to detail.
- Confidence working with Microsoft Office and data systems.
- The ability to communicate clearly and professionally with a range of stakeholders.
- A calm, flexible approach when priorities shift.
- Strong understanding of confidentiality and data protection.
- Initiative to improve processes and keep systems running smoothly.
This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community.
Benefits
- Flexible working.
- Training and development opportunities.
- Simply Health Cashback Scheme (optional).
- Season Ticket Loan Scheme.
- Cycle to work scheme.
- Crisis Loan Scheme.
- Electric Car Scheme.
- 3 x Wellbeing Days (pro rata for part time employees).
- Access to Blue Light Card.
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.
- Death in Service Payment (2x annual salary).
- Critical Illness Insurance (subject to qualifying criteria).
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