Job Overview
We are seeking a highly motivated, enthusiastic and proactive individual to join the PACS team as a Senior PACS Administrator based in the Brunel Building at Southmead.
As a PACS administrator you will work within a small team accessing and supporting exceptionally high‑quality systems, administration and data management. You must be able to work as part of a multi‑disciplinary team, and have excellent organisational and communication skills.
Working Hours
Part‑time, 31 hours per week: Monday 8:00 – 16:30, Tuesday 8:00 – 16:00, Wednesday 8:00 – 16:00, Thursday 8:00 – 16:30.
Contact
Sue Miller: 01174143506 or email susan.miller@nbt.nhs.uk.
Main Duties of the Job
- Assist the PACS Manager in the ongoing PACS/RIS system support.
- Provide training to new and existing RIS/PACS users.
- Administrative support.
- Participate in out‑of‑hours PACS/RIS covering.
Detailed Responsibilities
- Must have RSA III typing, equivalent evidence of relevant experience.
- Educated to GCSE standard or equivalent (e.g., NVQ 3) or relevant experience.
- Experience in PACS, RIS and ICE.
- Experience demonstrating responsibility in sole and collective team working.
- Knowledge of secretarial procedures.
- Advanced computer skills – Microsoft Office (Word, Excel, Outlook), internet and patient information systems; ability to analyse and disseminate data.
- Knowledge and experience of communicating with others.
- Able to organise and prioritise own workload.
- Must be able to work under pressure.
- Advanced keyboard skills.
- Attention to detail during complex merging processes.
- IT skills related to NHS patient care systems in Radiology.
- Able to communicate with a broad range of individuals including those whose language is not English; include patients, staff, relatives, GP’s and other outside agencies in an informative, sensitive and tactful manner.
- Ability to learn new and complex terminology.
- Confident in communicating in a variety of ways – face‑to‑face, telephone, email, intercom, etc.
- Promote a professional and welcoming environment.
- PACS Support
- Assist the PACS Manager in supporting the PACS/RIS systems.
- Provide PACS/RIS training to new users.
- Day‑to‑day systems upkeep, including merging and unmerging of patients within CRIS.
- Merge and delete (hide) PACS images.
- Support the PACS Manager with the contractual arrangement for out‑of‑hours PACS/RIS cover (optional).
- Update CRIS tables to reflect new staff.
- Issue passwords.
- Update CRIS booking diaries to reflect radiology service changes.
- Provide administrative support to the PACS Manager as required.
- Attend and participate in meetings as required.
- Day‑to‑day PACS system upkeep of highly complex information.
- Update RIS tables to reflect new information.
- Ensure all requests for image data via telephone, email or face‑to‑face are handled promptly and effectively.
- Provide general first‑line solutions to service user queries.
- For unresolved requests, provide an effective interface and ensure escalation to the appropriate party.
- Assist with day‑to‑day housekeeping of CRIS/PACS.
- Train and pass on knowledge to colleagues.
- Image transfer – full working knowledge of all image transfer systems; ensure relevant encryption is applied.
- Support training of new staff involved in duplication and image transfer service.
- Assist and contribute to the development of workflows and procedures related to duplication and image transfer.
- Transfer/copy images quickly and efficiently when required.
- Provide non‑clinical advice and information directly to patients, staff and external companies (e.g., solicitors, other Trusts) regarding imaging data.
- Provide a comprehensive image data copying service, including burning CDs from existing PACS images and importing images from CDs from other hospital sites/Trusts.
- Enforce Data Protection and Information Security Policies; provide advice as required.
- Maintain appropriate documentation and logs.
- Ensure the relevant encryption practice is adhered to when required.
Person Specification
Education / Training / Qualifications (Essential)
- GCSE grade C in English and Maths or equivalent (e.g., NVQ 3) or relevant experience.
Work Experience (Essential)
- Confident in communicating with a broad range of individuals using various methods.
- Experienced working in a busy administrative office.
Desirable Criteria
- Previous relevant NHS experience.
Knowledge / Skills / Abilities (Essential)
- Ability to work under pressure.
- Ability to follow procedures.
- Excellent organisational skills.
Desirable Knowledge / Skills / Abilities
- Knowledge of the Imaging Department.
Equal Opportunities and EEO Statement
North Bristol NHS Trust welcomes applicants from all underrepresented groups. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. At North Bristol Trust, we believe that diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity and to being fair and inclusive, and to being a place where we all belong. We especially encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above, including people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Salaries and Benefits
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
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We are seeking a highly motivated, enthusiastic and proactive individual to join the PACS team as a Senior PACS Administrator based in the Brunel Building at Southmead.
As a PACS administrator you will work within a small team accessing and supporting exceptionally high‑quality systems, administration and data management. You must be able to work as part of a multi‑disciplinary team, and have excellent organisational and communication skills.
Working Hours
Part‑time, 31 hours per week: Monday 8:00 – 16:30, Tuesday 8:00 – 16:00, Wednesday 8:00 – 16:00, Thursday 8:00 – 16:30.
Contact
Sue Miller: 01174143506 or email susan.miller@nbt.nhs.uk.
Main Duties of the Job
- Assist the PACS Manager in the ongoing PACS/RIS system support.
- Provide training to new and existing RIS/PACS users.
- Administrative support.
- Participate in out‑of‑hours PACS/RIS covering.
Detailed Responsibilities
- Must have RSA III typing, equivalent evidence of relevant experience.
- Educated to GCSE standard or equivalent (e.g., NVQ 3) or relevant experience.
- Experience in PACS, RIS and ICE.
- Experience demonstrating responsibility in sole and collective team working.
- Knowledge of secretarial procedures.
- Advanced computer skills – Microsoft Office (Word, Excel, Outlook), internet and patient information systems; ability to analyse and disseminate data.
- Knowledge and experience of communicating with others.
- Able to organise and prioritise own workload.
- Must be able to work under pressure.
- Advanced keyboard skills.
- Attention to detail during complex merging processes.
- IT skills related to NHS patient care systems in Radiology.
- Able to communicate with a broad range of individuals including those whose language is not English; include patients, staff, relatives, GP’s and other outside agencies in an informative, sensitive and tactful manner.
- Ability to learn new and complex terminology.
- Confident in communicating in a variety of ways – face‑to‑face, telephone, email, intercom, etc.
- Promote a professional and welcoming environment.
- PACS Support
- Assist the PACS Manager in supporting the PACS/RIS systems.
- Provide PACS/RIS training to new users.
- Day‑to‑day systems upkeep, including merging and unmerging of patients within CRIS.
- Merge and delete (hide) PACS images.
- Support the PACS Manager with the contractual arrangement for out‑of‑hours PACS/RIS cover (optional).
- Update CRIS tables to reflect new staff.
- Issue passwords.
- Update CRIS booking diaries to reflect radiology service changes.
- Provide administrative support to the PACS Manager as required.
- Attend and participate in meetings as required.
- Day‑to‑day PACS system upkeep of highly complex information.
- Update RIS tables to reflect new information.
- Ensure all requests for image data via telephone, email or face‑to‑face are handled promptly and effectively.
- Provide general first‑line solutions to service user queries.
- For unresolved requests, provide an effective interface and ensure escalation to the appropriate party.
- Assist with day‑to‑day housekeeping of CRIS/PACS.
- Train and pass on knowledge to colleagues.
- Image transfer – full working knowledge of all image transfer systems; ensure relevant encryption is applied.
- Support training of new staff involved in duplication and image transfer service.
- Assist and contribute to the development of workflows and procedures related to duplication and image transfer.
- Transfer/copy images quickly and efficiently when required.
- Provide non‑clinical advice and information directly to patients, staff and external companies (e.g., solicitors, other Trusts) regarding imaging data.
- Provide a comprehensive image data copying service, including burning CDs from existing PACS images and importing images from CDs from other hospital sites/Trusts.
- Enforce Data Protection and Information Security Policies; provide advice as required.
- Maintain appropriate documentation and logs.
- Ensure the relevant encryption practice is adhered to when required.
Person Specification
Education / Training / Qualifications (Essential)
- GCSE grade C in English and Maths or equivalent (e.g., NVQ 3) or relevant experience.
Work Experience (Essential)
- Confident in communicating with a broad range of individuals using various methods.
- Experienced working in a busy administrative office.
Desirable Criteria
- Previous relevant NHS experience.
Knowledge / Skills / Abilities (Essential)
- Ability to work under pressure.
- Ability to follow procedures.
- Excellent organisational skills.
Desirable Knowledge / Skills / Abilities
- Knowledge of the Imaging Department.
Equal Opportunities and EEO Statement
North Bristol NHS Trust welcomes applicants from all underrepresented groups. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. At North Bristol Trust, we believe that diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity and to being fair and inclusive, and to being a place where we all belong. We especially encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above, including people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Salaries and Benefits
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
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