Job Description
How You’ll Make an Impact As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high-profile brands. Reporting to senior leadership and collaborating with 12 cross-functional teams, you will deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. You’ll be at the forefront of shaping client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth. You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external partners to integrate and deliver objective-based solutions. This is a hybrid role requiring you to be in our London office 4 days per week.
What You’ll Achieve You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. In this role you will hone your leadership, digital marketing, and critical thinking skills, making you a key player in driving Epsilon’s success in the EMEA market.
Qualifications
- What you’ll bring with you:
- Ideally 3+ years proven experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to lead and develop high-performing teams, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Why you might stand out from other talent:
- Passion for big data, technology and solving sophisticated problems.
- A consultative approach to client management, growth and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
Additional Information
We offer a hybrid working opportunity with our office located in the Iconic Television Centre, White City.
Because You Matter We know that we have some of the brightest and most dedicated employees in the world, and we believe in rewarding them accordingly. Expect competitive compensation and a great benefits package.
We are committed to equal access to opportunity for all people and provide reasonable adjustments for candidates in our application process.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “UNAVAILABLE”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__436990952__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Job Description
How You’ll Make an Impact As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high-profile brands. Reporting to senior leadership and collaborating with 12 cross-functional teams, you will deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. You’ll be at the forefront of shaping client strategies, demonstrating Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth. You’ll mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role is highly collaborative, working with various internal and external partners to integrate and deliver objective-based solutions. This is a hybrid role requiring you to be in our London office 4 days per week.
What You’ll Achieve You’ll have significant opportunities for career growth, including the potential for upward mobility within Epsilon and Publicis Groupe. In this role you will hone your leadership, digital marketing, and critical thinking skills, making you a key player in driving Epsilon’s success in the EMEA market.
Qualifications
- What you’ll bring with you:
- Ideally 3+ years proven experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to lead and develop high-performing teams, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Why you might stand out from other talent:
- Passion for big data, technology and solving sophisticated problems.
- A consultative approach to client management, growth and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
Additional Information
We offer a hybrid working opportunity with our office located in the Iconic Television Centre, White City.
Because You Matter We know that we have some of the brightest and most dedicated employees in the world, and we believe in rewarding them accordingly. Expect competitive compensation and a great benefits package.
We are committed to equal access to opportunity for all people and provide reasonable adjustments for candidates in our application process.
#J-18808-Ljbffr…