Head of Key Account Sales
London | Full-time | Office-first
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About the team
SumUp’s European Key Account Sales team is at a genuine inflection point. We’ve built a dedicated team of 25 sales professionals across the UK, Italy, Spain, and Germany, focused on winning high-value merchants in the Hospitality, Retail, and Beauty sectors — and now we need the right leader to take it to the next level. This is a newly created role, designed to bring dedicated, specialised leadership to a team that has the talent and the market opportunity to become a dominant force in European Key Account sales. As Head of Key Account Sales, you’ll own the European revenue target, unify four distinct markets under one strategic playbook, and build the kind of high-performing culture that consistently wins complex, high-value deals.
What you’ll do
- Lead, coach, and develop Key Account Team Leads across the UK, Italy, Spain, and Germany, driving pipeline accuracy, professional growth, and a high-performance culture
- Own the European Key Account revenue target, with a clear focus on securing and growing merchant partnerships with a monthly Total Processing Volume of €50k+
- Define and refine the Key Account playbook across all four markets, ensuring the team is consistently targeting the right profiles in Hospitality, Retail, and Beauty
- Partner closely with Product, Marketing, and Solutions Engineering to sharpen SumUp’s value proposition for large-scale European merchants
- Establish a structured management rhythm across Team Leads — including weekly forecasts and monthly business reviews — focused on high-value deal progression
What we’re looking for
- A proven track record as a senior outbound sales leader, with significant experience in a closing role as an individual contributor before moving into leadership.
- Demonstrated experience managing and developing sales teams, including leading remotely across multiple markets or regions.
- Strong coaching ability, with a track record of developing Team Leads and improving both pipeline quality and sales performance.
- Comfort working with outbound sales tools such as MixMax, Lusha, LinkedIn Sales Navigator & Salesforce.
- Strategic and analytical thinking, with the ability to unify distinct markets under one playbook while adapting to local nuances.
Why you should join SumUp
- Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup
- Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone’s perspectives are respected and embraced
- Enrollment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success
- Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves
- A dedicated annual L&D budget for attending conferences and/or advancing your career through further education
- Health matters: private health insurance, including optical and dental
- Life made easier: salary-sacrifice commuter benefits via Gogeta
- Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)
- Peace of mind: life insurance from MetLife for 2× your salary
- Break4me: 1-month sabbatical after 3 years of service
- Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
Equal Employment Opportunity
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don’t make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.
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