Overview
We’re looking for a Digital Services Specialist to join our team and help power how we deliver digital experiences across EIMEA and beyond. This role sits at the heart of our digital ecosystem – supporting, improving and evolving the tools, platforms and insights that help our teams connect with customers & consumers and in‑turn drive performance, visibility, optimisation and best practices across our trading blocs. You’ll partner with teams including Marketing, Sales, Technical & Legal to help provide technical expertise, collaboration, and help raise digital IQ & further capability across the region.
Responsibilities
You’ll play a key role across a broad digital landscape, including:
Digital Support & Service Delivery
- Managing and resolving digital service requests across multiple platforms
- Acting as a technical escalation point for social media and digital asset tools
Websites & Optimisation
- Supporting the development and optimisation of global websites
- Collaborating with internal teams and partners to maintain high‑performing digital environments
Analytics & Insights
- Creating reports and turning data into meaningful insights
- Helping teams make smarter, data‑informed decisions across digital channels
Social Media & Campaigns
- Supporting platform setup, integrations and best practice
- Contributing to campaigns and promotions across the digital tech stack
Training & Capability Building
- Delivering training and coaching to improve digital knowledge ("Digital IQ")
- Supporting continuous learning across EIMEA and global teams
Digital Asset Management
- Maintaining and organising digital assets so they’re accessible and optimised globally
Qualifications
Experience & skills:
- Experience in a digital marketing or digital services environment
- Working knowledge of websites (e.g. WordPress), social platforms and digital tools
- Understanding of SEO and website performance
- Experience using analytics to generate insight and recommendations
- Confidence working across multiple systems and managing priorities
You’ll thrive if you:
- Enjoy solving problems and making things work better
- Can explain technical concepts in a clear, simple way
- Are collaborative and enjoy working across teams and regions
- Take ownership and follow through on delivering outcomes
Overview
We’re looking for a Digital Services Specialist to join our team and help power how we deliver digital experiences across EIMEA and beyond. This role sits at the heart of our digital ecosystem – supporting, improving and evolving the tools, platforms and insights that help our teams connect with customers & consumers and in‑turn drive performance, visibility, optimisation and best practices across our trading blocs. You’ll partner with teams including Marketing, Sales, Technical & Legal to help provide technical expertise, collaboration, and help raise digital IQ & further capability across the region.
Responsibilities
You’ll play a key role across a broad digital landscape, including:
Digital Support & Service Delivery
- Managing and resolving digital service requests across multiple platforms
- Acting as a technical escalation point for social media and digital asset tools
Websites & Optimisation
- Supporting the development and optimisation of global websites
- Collaborating with internal teams and partners to maintain high‑performing digital environments
Analytics & Insights
- Creating reports and turning data into meaningful insights
- Helping teams make smarter, data‑informed decisions across digital channels
Social Media & Campaigns
- Supporting platform setup, integrations and best practice
- Contributing to campaigns and promotions across the digital tech stack
Training & Capability Building
- Delivering training and coaching to improve digital knowledge (“Digital IQ”)
- Supporting continuous learning across EIMEA and global teams
Digital Asset Management
- Maintaining and organising digital assets so they’re accessible and optimised globally
Qualifications
Experience & skills:
- Experience in a digital marketing or digital services environment
- Working knowledge of websites (e.g. WordPress), social platforms and digital tools
- Understanding of SEO and website performance
- Experience using analytics to generate insight and recommendations
- Confidence working across multiple systems and managing priorities
You’ll thrive if you:
- Enjoy solving problems and making things work better
- Can explain technical concepts in a clear, simple way
- Are collaborative and enjoy working across teams and regions
- Take ownership and follow through on delivering outcomes
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