{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “[CDI] XR SDK Support Engineer (B2B) | PICO | Londres”, “description”: “
As a world-renowned VR/AR brand with independent innovation and R&D capabilities, PICO has been at the forefront of the consumer electronic market. We have teams in Northern America, Europe, Japan and South Korea. We are looking for a creative SDK Support Engineer to join us to build our AR/VR team, to develop and lead new optical module development for PICO products.
Responsibilities
- Work with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met.
- Take ownership of SDK-related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution.
- Collect various B2B customer requirements and collate results to share with the Product teams.
- Develop strong cross‑functional relationships with B2B customers, in order to implement optimal integrity solutions.
- Maintain and update open‑source demo libraries on GitHub and other platforms.
- Create and maintain comprehensive technical documentation, including user guides, manuals, FAQs, and process workflows, to support both internal teams and B2B customers.
- Provide comprehensive product support and demos for events and Workshops.
Qualifications
- Demonstrate experience in a customer-facing role within the information technology industry.
- Ability to document and communicate complex technical concepts clearly to both technical and non-technical audiences.
- VR/AR/MR and Android development experience preferred.
- OpenXR knowledge and understanding preferred.
- Strong communication, organizational, analytical, and problem-solving skills.
Company: Cnxr
Location: London
Job Description:
As a world-renowned VR/AR brand with independent innovation and R&D capabilities, PICO has been at the forefront of the consumer electronic market. We have teams in Northern America, Europe, Japan and South Korea. We are looking for a creative SDK Support Engineer to join us to build our AR/VR team, to develop and lead new optical module development for PICO products.
Responsibilities
- Work with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met.
- Take ownership of SDK-related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution.
- Collect various B2B customer requirements and collate results to share with the Product teams.
- Develop strong cross‑functional relationships with B2B customers, in order to implement optimal integrity solutions.
- Maintain and update open‑source demo libraries on GitHub and other platforms.
- Create and maintain comprehensive technical documentation, including user guides, manuals, FAQs, and process workflows, to support both internal teams and B2B customers.
- Provide comprehensive product support and demos for events and Workshops.
Qualifications
- Demonstrate experience in a customer-facing role within the information technology industry.
- Ability to document and communicate complex technical concepts clearly to both technical and non-technical audiences.
- VR/AR/MR and Android development experience preferred.
- OpenXR knowledge and understanding preferred.
- Strong communication, organizational, analytical, and problem-solving skills.
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Posted: May 20th, 2026