Temporary Accommodation Officer

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A local authority in Essex is looking to appoint a number of experienced Temporary Accommodation Officers to join their Move On team on a contract basis for an initial 3 months.

This role would suit someone confident working directly with households in temporary accommodation, supporting move‑on pathways and ensuring cases are progressed efficiently.

Key Responsibilities

• Acting as the first point of contact for households in temporary accommodation, building trust and managing expectations
• Carrying out home visits to complete occupancy, identity and affordability checks
• Updating housing needs assessments and identifying appropriate move‑on routes into settled accommodation
• Verifying household composition, including adult dependents for housing register eligibility
• Updating housing register applications to reflect changes in circumstances
• Working closely with the Move On team to support property matching and successful housing outcomes

What you'll need

• Recent experience working within temporary accommodation or homelessness services in a local authority
• Strong customer engagement skills and confidence managing sensitive conversations
• Ability to work 2-3 days per week in the office

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