CRM & Loyalty Lead: Personalised Journeys & Growth

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Cote – Barbican is seeking a CRM & Loyalty Manager based in Kensington, London. This hybrid role expects you to work from the office three days a week. You will shape the strategy for connecting with guests at every stage of their journey, leading CRM and loyalty initiatives that blend creativity, insight, and technology.

The ideal candidate will possess proven experience in managing customer-focused brand programs, with strong analytical and creative skills. Join us to enhance guest experiences and foster loyalty.

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