Analytics Manager
Contract type: Permanent, Full time – 35 hours per week
Location: London, UK. UK hybrid working – a minimum of 40% of working time is spent face‑to‑face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £52,468 per year with excellent benefits.
About the role
Lead delivery of business intelligence and analytics products that enable teams and leaders to understand performance and make informed decisions, and work closely with stakeholders across fundraising, communications and the wider organisation to drive sustainable change.
Responsibilities
- Lead, motivate and develop a team of Business Insight Analysts, ensuring high standards of delivery and professional development.
- Plan and manage the work of the Analytics function, taking responsibility for delivery, prioritisation and performance.
- Own the delivery and continuous improvement of business intelligence and performance reporting products, including Power BI, and oversee and support the development and application of forecasting, statistical and machine‑learning models.
- Translate business questions into clear analytical requirements and actionable reporting solutions, ensuring analytics products are robust, well‑governed and embedded into decision‑making where appropriate.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Qualifications
- Experience in a management role – leading, motivating, developing and inspiring individuals.
- Demonstrable hands‑on experience building and delivering BI solutions, particularly using Power BI.
- Strong SQL skills and competency working with relational databases (e.g., SQL Server) and modern cloud or SaaS data platforms (e.g., Microsoft Fabric).
- Ability to design meaningful analysis that delivers business value, based on a clear understanding of organisational and stakeholder goals.
Preferred
- Experience using R or Python and using a data warehouse.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10%
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero‑tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Closing date: Applications close 12:00 PM UK time on Friday 29th May.
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