We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
What’s the job
Join our team, and you'll become an expert advisor – an inspiration as well as a guide. You will get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and keeping the store attractive. You’ll also be trained in paint‑mixing and cutting timber, but delivering great customer service will be your main aim.
What we need
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, and energized by helping others.
- Willing to expand your skills by using new technology and learning new ways of working.
- Great at working in a team, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “B&Q plc”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__437003381__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=476” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Fareham” } } }We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job
Join our team, and you’ll become an expert advisor – an inspiration as well as a guide. You will get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and keeping the store attractive. You’ll also be trained in paint‑mixing and cutting timber, but delivering great customer service will be your main aim.
What we need
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, and energized by helping others.
- Willing to expand your skills by using new technology and learning new ways of working.
- Great at working in a team, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
#J-18808-Ljbffr…
