Conveyancing Administrator
Department: Debt Recovery | Employment Type: Full Time | Location: Leeds | Reporting To: Sadie Cunningham
We have a fantastic opportunity to join our Repossession Conveyancing team as a Conveyancing Administrator. This role will support the team with a range of clerical and administrative tasks daily, whilst providing an excellent level of service to our clients. The role is full-time, permanent and based at our Leeds offices. Working hours are 37.5 hours per week, Monday to Friday, 9am – 5:30pm. Reporting to the Head of Department.
Key Responsibilities
- Answer incoming calls into the department, dealing with general enquiries and quotes where possible
- Take messages for fee earners and solicitors and pass them on in a timely manner
- Give general updates by phone and email where necessary
- Check account balances
- Open files for new client matters
- Handle and process post in a timely manner, ensuring correspondence is passed to the correct fee earner promptly
- Photocopy, file, and scan client forms and paperwork on the client matter
- Obtain office copy documents from Land Registry
- Issue contract packs
- Close files for completed matters
- Perform any other tasks set by the head of department or the fee earners
Skills, Knowledge and Expertise
- 1-3 years of experience in an administration role
- Exceptional client service skills, going above and beyond client expectations
- Enjoy working in a team and thriving in a busy environment
- Excellent personal organisation skills
- Computer and IT literate
Disclosure will be required in the event that a position is offered. Financial checks will be required if an offer is made.
Benefits
- Competitive salary
- Bonus potential
- Life assurance
- Great working environment at our Leeds offices
- Career development opportunities
- 25 days holiday plus bank holidays
- Options to buy & sell 1 week’s holiday
- 1 week’s holiday carry over
- Extra day off for your birthday
- Staff card discount scheme for local shops
- Social days and evenings on the firm
- Monthly food on the firm for all staff
- Staff discounts on legal services
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