Duty Manager – Liverpool South, Merseyside

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Responsibilities

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

Qualifications

• Experience in a customer-facing role (fitness, leisure, or hospitality).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification or working towards it.
• Organised, reliable and calm under pressure.
• Ambition to grow into senior roles such as Assistant General Manager.

Benefits

• Competitive salary.
• Free JD Gyms membership.
• JD Group staff discounts.
• Company pension scheme.
• Wellbeing support & employee discount programme.
• Staff training and career development opportunities.

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