Customer Experience & Strategy Leader

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Company: Leeds Building Society
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Leeds Building Society is seeking a Customer Strategy Lead to design and deliver their customer strategy. This senior leadership role focuses on championing a customer-led mindset, translating insights into meaningful improvements, and ensuring regulatory compliance. Responsibilities include leading customer experience programmes within the financial services sector and fostering a collaborative environment. The position offers hybrid working, a bonus, and extensive holiday benefits, emphasizing equal opportunities for all candidates.#J-18808-Ljbffr…

Posted: May 20th, 2026