Regional Operations Manager – Specialist Division
Management – Midlands
Location: Home‑based with regional travel.
Salary: £70,000 per annum + up to 40% bonus + car allowance + Private Medical Insurance.
Shift type: Days.
Contracted hours: Full Time.
About the Role
We are seeking an experienced and driven Regional Operations Manager to join our rapidly expanding Specialist Division. This newly created leadership role offers the opportunity to shape performance, quality, and growth across a diverse portfolio of complex care services. Reporting to the Director of Operations, you will provide strong, visible leadership to a group of Registered Managers, ensuring services consistently deliver exceptional care, maintain regulatory excellence, and achieve strong commercial performance. This is a hands‑on role, suited to a leader who thrives on challenge, enjoys being close to services, and can balance quality with financial accountability.
Salary & Benefits
- £70,000+ base salary (flexible for the right candidate)
- Bonus scheme up to 40% of salary
- Car allowance
- Private healthcare
- Pension
Responsibilities
As Regional Operations Manager, you will lead from the front; develop and support your Registered Managers to deliver the highest standards of care while achieving strong operational and financial outcomes. You will ensure services are always inspection‑ready, confidently leading them through regulatory processes while maintaining robust governance, safeguarding, and compliance standards. You will take ownership of key commercial drivers, including occupancy growth, cost control, and workforce efficiency, ensuring each service operates at optimal performance. A key part of the role will involve hands‑on support where needed; stepping into under‑performing services, leading turnaround plans, and stabilising performance. You will also maintain oversight of clinical delivery, including care planning, medication management, and the effective use of systems such as RADAR and Nourish. Building strong relationships will be critical; you will work closely with families, commissioners, and internal support teams to ensure a joined‑up, high‑quality approach across all services.
Qualifications
We’re looking for a proven multi‑site leader with a strong background in specialist or complex care environments. You should have experience managing multiple services, a track record of improving quality, driving performance, and successfully navigating regulatory inspections. You will be a confident and credible leader, able to influence, challenge, and inspire others while remaining hands‑on and solutions focused. Commercial awareness is essential, alongside the ability to manage competing priorities in a fast‑paced and often demanding environment. Experience as a Registered Manager and clinical qualifications (RGN/RMN) are highly desirable, as is exposure to services supporting learning disabilities or autism; however, your ability to lead, deliver results, and manage complexity is what matters most.
How Success is Measured
Success in this role is clearly defined and directly linked to reward. You will be measured on your ability to deliver strong regulatory outcomes, grow occupancy, improve financial performance (EBITDA), reduce agency usage, and build stable, high‑performing teams – all of which contribute to an attractive bonus of up to 40%.
Why Join Us?
At Willinbrook Healthcare, part of Care Concern Group, our growth is driven by values. We are kind, passionate, trusted, respectful, and inclusive in everything we do, and we look for leaders who bring those qualities to life in their teams and services. In just four years, our specialist division has grown to 20+ services within a wider UK group of over 140 homes. As we continue to expand, we are investing in strong, values‑led leadership to help shape the future of our services and deliver outstanding care.
Application
If you’re a driven leader who wants to make a meaningful impact, lead with purpose, and grow with an organisation that is going places, we’d love to hear from you.
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