Data Analytics Manager

• Location: Oakham, Rutland, United Kingdom

We are looking fora DataAnalytics Managerfor our EuropeanAnalyticsTeam.

The Data Analytics Manageris anewrole in our growingEurope Analytics Team, which sits within a wider European team based in Oakham, Rutland and Mettlach, Germany.

This role is responsible forleadinga team of analyststo power data driven decision making, drive efficiency and elevate customer understanding across the business.A balance of team management and individual contributions willbe requiredto be successful in this role.

You willmanage a combination of insight service provision and data product building to drive efficiency across the business and power intelligent decision making.

What you can expect from the Role

• Hands-on analysis of customer, sales andproductdata usinga varietyof technical tools (SQL, R,Python,Power BIetc.) to createtimely,relevantand actionable insights
• Continuously enhance our understanding of our customers through examiningcustomer behaviour data, spotting emerging trends and market influences.
• Build sophisticated data products to enablequicker, smarter decision making and ensure we have ongoing solutions to business challenges.
• Identifyopportunities for standardisation & automation of existing solutions and processes to enable Lands’ End to realise the maximum potential from our teams.
• Lead and shape a growingteam, providing thought partnership andinsight services toteams across the business
• Challenge and improve Lands’ End’s analytical capability through development of tools or processes that offer opportunities to Lands’ End.
• Collaborate with IT to develop the quality and variety of data assets to improve decision-making and speed-to-market
• Work closely with key internal stakeholders to ensure sound knowledge ofthe relevant business areas

What we expect from you

• Bachelor’s degree or equivalent in a numerate subject e.g. Stats, Maths, Physics, Economics, etc
• Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SQL, SAS, R, Python etc)
• Stronganalytical skills with the ability to collect, organize, analyse, anddisseminatesignificant amounts of information with attention to detail and accuracy
• Ability to tell compelling stories using data and analytics, to influence decision making atdifferent levelsof the business.
• Fluent English Language skills both spoken and written.
• Ability to manage stakeholders at various levels and balance conflicting priorities.
• Ability and drive tochampion the adoption of a data-driven, fact-based culture across the EU business
• Solid commercial acumen relevant toan online retail business

Personal Skills

• Buildsstrongand collaborativerelationships with colleaguesacross the business.
• Enthusiastic and creative, always looking for innovative solutions to business problems
• Personal pride, ensuring thatworkis always deliveredto high standard
• Tenacious and driven to improve yourself,and the way things are done
• Excellent communication andpresentation skills
• The ability to multi-task, especially when under pressure, and effectively prioritise
• The ability to work in a fast paced, changing environment
• Organisational and problem-solving skills
• Natural leader, able to inspire and motivate others
• Experience/ exposure toworking within an ecommercebusiness
• AdvancedSQLskills
• Knowledge / experience with at least 1 programming language (Pythonpreferred)
• Experience working in a cloud-based data platform (AWS/Azure etc)
• Knowledge and experience working withdigital/web analyticsdata & tools(Adobe Analytics/Google Analytics).
• Significant knowledge of both digital and direct marketing techniques (to includeCRMresponse modeling and paidmediaoptimisation)
• Proficiencyin developing experimentsandmeasuring marketing campaigns
• Experience using insights to improvecustomer journeysand increase site conversion
• Experienceanalysingcustomerpurchasingbehaviourto inform stock planning and segmentation

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