In-Store Customer Service Leader

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Harrods in Knightsbridge is seeking a Customer Service Manager to lead the In‑Store Customer Service team. This role focuses on strengthening service standards and developing leadership capabilities in a fast-paced environment to ensure exceptional customer experiences daily.

Ideal candidates will have strong leadership skills, emotional intelligence, and experience in customer-facing roles. The position works fully on site, spanning 5 days a week, and offers opportunities for career development.

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