Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
We offer an exciting opportunity to join our dynamic team as a Compliance Co‑ordinator. This is a full‑time, permanent position located in Edinburgh City Centre. You'll work a standard 35‑hour week Monday to Friday from 9am to 5pm and earn £23,500 per annum.
What the job involves for a Compliance Administrator
- Instructing, chasing and updating safety record data to ensure the rental properties remain compliant with current regulations.
- Ensuring Landlord and Tenants understand legal responsibilities for compliance when managing day‑to‑day requests and clarifying customer responsibilities for access to the property.
- Managing the day‑to‑day mailboxes and contact of Landlords, Tenants and Contractors in a timely manner to ensure communication lines are followed and recorded.
- Working with contractors to ensure work is instructed, booked in, and carried out in a timely manner and to the correct standard to maintain a good working relationship.
- Instructing any relevant maintenance issues as necessary for compliance.
- Delivering a high standard of customer service and accuracy of data reporting.
- Working with other Departments to assist with the start‑up, continuation and off‑boarding of properties to ensure they are and remain legally compliant.
- Working with the team, senior coordinators and team leader to ensure KPIs are achieved and escalating any issues when appropriate.
What we’re looking for
- Previous property/letting industry or contractor experience is desirable but not essential – full training will be provided along with ongoing coaching.
- Excellent attention to detail to keep all safety certificates compliant.
- Great verbal and nonverbal communication skills.
- Ability to delegate.
- Strong customer service skills to handle difficult situations.
- Good organisational skills and problem‑solving ability.
- Good communication/negotiation skills and competence in resolving conflict and potential disputes.
- Confidence in relaying information.
- Problem‑solving attitude.
- Ability to prioritise and multi‑task.
- Remain calm under pressure in a fast‑paced environment.
- Good IT skills – experience with MS Office, Reapit and Fixflo is desirable but not essential.
- Legal right to work in the UK.
Benefits
- Smart spending app giving discounts at over 900 retailers and a wellbeing centre with resources to support active living, healthier eating, financial and mental wellbeing.
- Employee Assistance Programme offering free counselling sessions.
- Smart Tech Scheme for gadgets and appliances.
- Cycle2Work Scheme to reduce our carbon footprint.
- Enhanced family‑friendly leave for maternity, paternity, adoption and IVF.
- Competitive base pay with incentivised commission and performance bonuses for most roles.
- Celebration of loyalty with special days and celebrations for length of service.
- Retirement plan.
- Professional development funding to support qualifications and career progression.
- Company socials to foster team building and socialise.
We understand the value of diverse teams and welcome applicants of all nationalities, backgrounds, abilities and perspectives. Join us and experience a workplace that truly values you.
All offers are conditional on verification of the right to work in the UK and a successful background screening that includes qualification verification and a basic criminal check. Further details of this policy and procedure will be provided upon a successful application.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “DJ Alexander”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__437008356__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=31” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “City of Edinburgh” } } }Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK’s leading network of lettings and estate agencies, we cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.
We offer an exciting opportunity to join our dynamic team as a Compliance Co‑ordinator. This is a full‑time, permanent position located in Edinburgh City Centre. You’ll work a standard 35‑hour week Monday to Friday from 9am to 5pm and earn £23,500 per annum.
What the job involves for a Compliance Administrator
- Instructing, chasing and updating safety record data to ensure the rental properties remain compliant with current regulations.
- Ensuring Landlord and Tenants understand legal responsibilities for compliance when managing day‑to‑day requests and clarifying customer responsibilities for access to the property.
- Managing the day‑to‑day mailboxes and contact of Landlords, Tenants and Contractors in a timely manner to ensure communication lines are followed and recorded.
- Working with contractors to ensure work is instructed, booked in, and carried out in a timely manner and to the correct standard to maintain a good working relationship.
- Instructing any relevant maintenance issues as necessary for compliance.
- Delivering a high standard of customer service and accuracy of data reporting.
- Working with other Departments to assist with the start‑up, continuation and off‑boarding of properties to ensure they are and remain legally compliant.
- Working with the team, senior coordinators and team leader to ensure KPIs are achieved and escalating any issues when appropriate.
What we’re looking for
- Previous property/letting industry or contractor experience is desirable but not essential – full training will be provided along with ongoing coaching.
- Excellent attention to detail to keep all safety certificates compliant.
- Great verbal and nonverbal communication skills.
- Ability to delegate.
- Strong customer service skills to handle difficult situations.
- Good organisational skills and problem‑solving ability.
- Good communication/negotiation skills and competence in resolving conflict and potential disputes.
- Confidence in relaying information.
- Problem‑solving attitude.
- Ability to prioritise and multi‑task.
- Remain calm under pressure in a fast‑paced environment.
- Good IT skills – experience with MS Office, Reapit and Fixflo is desirable but not essential.
- Legal right to work in the UK.
Benefits
- Smart spending app giving discounts at over 900 retailers and a wellbeing centre with resources to support active living, healthier eating, financial and mental wellbeing.
- Employee Assistance Programme offering free counselling sessions.
- Smart Tech Scheme for gadgets and appliances.
- Cycle2Work Scheme to reduce our carbon footprint.
- Enhanced family‑friendly leave for maternity, paternity, adoption and IVF.
- Competitive base pay with incentivised commission and performance bonuses for most roles.
- Celebration of loyalty with special days and celebrations for length of service.
- Retirement plan.
- Professional development funding to support qualifications and career progression.
- Company socials to foster team building and socialise.
We understand the value of diverse teams and welcome applicants of all nationalities, backgrounds, abilities and perspectives. Join us and experience a workplace that truly values you.
All offers are conditional on verification of the right to work in the UK and a successful background screening that includes qualification verification and a basic criminal check. Further details of this policy and procedure will be provided upon a successful application.
#J-18808-Ljbffr…